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Desktop Support Analyst jobs

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Knowledge of desktop, laptop, printer and peripheral support.
    • Knowledge of Windows desktop operating systems.
    • Experience providing onsite and remote IT support…
  • View similar jobs with this employer
    • Building trusted relationships with the people you support.
    • Confidence working across desktops, servers and networking.
    • Ensuring the smooth day to day operations of the customers operations.
    • Personable with end-users developing a friendly bond with customers.
    • Every role at Simplus requires a professional who has a broad understanding of professional services and who possess the tool kit of a consultant.
    • Experience in an IT support / helpdesk role (or equivalent).
    • Perform routine checks, updates, and desktop/laptop maintenance.
    • Managing all support requests through to resolution.
    • Ensure compliance to all IT support procedures.
    • The Junior IT Support Analyst is a great role for someone…
    • Knowledge of Active Directory, Microsoft 365, and remote desktop support tools.
    • Contribute to meaningful work that directly supports staff productivity and…
    • Experience with remote support and multi-location environments.
    • Employee assistance program (EAP) and wellbeing support.
    • Basic scripting or automation skills.
    • Working as part of a rotating shift roster (currently 7:30am–6:00pm weekdays), you will provide proactive second-level desktop support and play a key role in…
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    • Install and configure desktops, laptops, printers, and peripherals.
    • Support users via phone, email, or in person.
    • Escalate unresolved issues to L2/L3 teams.
    • Provide remote desktop support to end users, including executive-level staff, using remote access tools.
    • Deliver high-quality IT support to resolve incidents…
  • View similar jobs with this employer
    • Provide L1 support for service delivery teams and resolve technical issues.
    • Also includes end user support and liaising with 3rd party vendors as needed.
    • You will be providing general Desktop support onsite as well as smart hands and feet support of Networking devices with 3rd party providers.
    • Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
    • Job Type: Full-time, Permanent.

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Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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