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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Additional leave and wellbeing support.
    • Enhanced parental leave and support through different life stages.
    • Everyday benefits, including discounts and financial…
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • Some out-of-business hours support is required for critical priority support incidents and planned production activities.
    • Work Type: Fixed-term - Full-time.
  • View similar jobs with this employer
    • 2+ years of Experience in Level 2/3 desktop support.
    • Good knowledge of Infrastructure support.
    • Provide Web application support for Edge or Chrome.
    • Deliver meaningful ICT support to Members of Parliament and Parliamentary Staff.
    • Providing Level 1 and Level 2 ICT support and incident resolution.
    • Experience in providing ICT support to business systems in a large/complex ICT environment.
    • The successful candidate will provide dedicated level 1 and level 2…
  • View similar jobs with this employer
    • Ensuring the smooth day to day operations of the customers operations.
    • Personable with end-users developing a friendly bond with customers.
    • Provide on-site and remote support to users.
    • Escalate complex issues to higher-level support teams.
    • Your positive and helpful nature will see you as a trusted…
  • View similar jobs with this employer
    • Basic understanding of troubleshooting and exposure to IT environments such as helpdesk or desktop support.
    • Communicate clearly with users, delivering timely,…
    • Experience in providing operational support and supporting a technical Service Desk in a large scale computing environment.
    • Experience in an IT support / helpdesk role (or equivalent).
    • Perform routine checks, updates, and desktop/laptop maintenance.
    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
    • Triage support requests, troubleshoot and provide first / second level support.
    • Answer incoming calls and monitor support queues for the IT helpdesk.
    • Deliver meaningful ICT support to Members of Parliament and Parliamentary Staff.
    • Providing Level 1 and Level 2 ICT support and incident resolution.

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Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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