Desktop Support Career Progression jobs

At INTREC, our difference is our people.

For over 30 years, we’ve been delivering award-winning fitout, refurbishment and construction projects across Australia’s Eastern Seaboard. As a privately owned business, we’ve built a reputation for quality, collaboration, and long-term client relationships across a diverse range of sectors, including Health, Education, Government and Commercial.

Due to continued growth, we’re seeking a motivated and enthusiastic IT Support Engineer to join our Sydney-based ICT team.

This is an excellent opportunity for someone looking to build a long-term career in Information Technology. You’ll receive extensive on-the-job training, work alongside experienced IT professionals, and gain exposure to a broad range of hardware, software and business systems that support a national construction business.

About the Role

Reporting to the ICT Manager, you will provide day-to-day IT support across the business while developing your technical skills through hands-on experience and structured training.

Key responsibilities include:

• Building, configuring and deploying new laptops and workstations
• Supporting a wide range of business software and applications
• Receiving, recording and managing IT assets within asset management systems
• Assisting with the setup and maintenance of servers and network infrastructure
• Responding to and resolving internal IT support requests and service desk tickets
• Supporting business systems, desktop applications and user accounts
• Assisting with hardware troubleshooting, upgrades and replacements
• Contributing to ICT projects and continuous improvement initiatives

About You

To be successful in this role, you will have:

• A genuine passion for Information Technology and a desire to build a career in the industry
• Strong interest in both hardware and software technologies
• Strong interest in AI and some experience utilising or supporting AI tools or underlying platforms
• Excellent problem-solving skills and a willingness to learn
• Strong communication and customer service skills
• The ability to manage competing priorities and work effectively in a team environment
• A proactive attitude and strong attention to detail
• Relevant IT studies, certifications or previous IT support experience will be highly regarded but are not essential

If you’re looking to kick-start your IT career with a business that invests in its people, supports professional development and offers genuine long-term career opportunities, we’d love to hear from you.

Apply now and build your future with INTREC.

Please note: INTREC partners with preferred recruitment suppliers and does not accept unsolicited resumes from recruitment agencies.