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Desktop Support Career Progression jobs

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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • Experience in an IT support / helpdesk role (or equivalent).
    • Perform routine checks, updates, and desktop/laptop maintenance.
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    • Ensuring the smooth day to day operations of the customers operations.
    • Personable with end-users developing a friendly bond with customers.
    • You will be providing general Desktop support onsite as well as smart hands and feet support of Networking devices with 3rd party providers.
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    • Deploy, configure and support desktops, laptops, mobile devices and peripherals.
    • Enterprise, managed services or VIP support experience is advantageous.
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    • Ensure the smooth day to day operations of the customers operations.
    • Be personable with end-users developing a friendly bond with customers.
  • View similar jobs with this employer
    • L1 Network and desktop support: 1 year (Required).
    • O Stock Management support, updating of Assets within Asset management tool.
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    • This position assists staff with technical support of desktop computers, applications, and related technology.
    • Job Types: Fixed term, Contract.
    • You will be accountable for desktop, hardware and software break/ fix support, remote support, software deployment and occasional support for the relocation of…
    • You will support the deployment, maintenance and ongoing operation of ICT equipment and services.
    • Working closely with colleagues, business users and technical…
    • Knowledge of desktop, laptop, printer and peripheral support.
    • Knowledge of Windows desktop operating systems.
    • Experience providing onsite and remote IT support…
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
    • Solid Microsoft 365 administration and support experience.
    • An IT Support Specialist to own frontline helpdesk support and grow into broader systems…

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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