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    • Remote Desktop Support – Windows Technician.
    • Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
    • View all The Original PC Doctor jobs - Ringwood jobs
    • Salary Search: Remote support roles (work from home) salaries
    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
    • Collaborate with a small team to design, develop, and maintain B2B Management applications and solutions.
    • Implement innovative solutions and contribute to the…
    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • Relevant IT qualifications and experience with endpoint management and desktop support technologies will be highly regarded.
    • Handle and track parts, assist with maintenance, and support system repairs.
    • Familiarity with IT hardware, networking, or technical support gained through study…
    • As a Desktop Support Technician, you will manage the complete lifecycle of end user computing devices from initial setup through to final disposal.
    • Escalate unresolved or complex issues to L3 support teams.
    • Provide technical support to end users (Onsite/Remote).
    • Valid Australian driver's license.
  • View similar jobs with this employer
    • L1 Network and desktop support: 1 year (Required).
    • O Stock Management support, updating of Assets within Asset management tool.
    • Provide after-hours IT support as part of the IT team's after-hours support roster.
    • Flexibility to provide occasional after-hours support to address urgent…
    • Solid Microsoft 365 administration and support experience.
    • An IT Support Specialist to own frontline helpdesk support and grow into broader systems…
    • Foundational knowledge of Microsoft Windows operating systems, Microsoft 365 and standard desktop hardware.
    • Provide professional, helpful support to end users…
    • Network and Printing services support.
    • VoIP phone system extension support.
    • The ideal candidate will have strong technical expertise in providing desktop…
    • Networking and desktop troubleshooting skills.
    • Awareness of VPN/remote access support.
    • Eligibility: Applicants must be Australian citizens and be eligible to…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…

Job Post Details

Remote support roles (work from home) - job post

The Original PC Doctor
Ringwood VIC•Remote
You must create an Indeed account before continuing to the company website to apply

Benefits

Pulled from the full job description

  • Work from home

Full job description

Remote support roles (work from home)

Prefer to work from home? We’re also hiring remote technicians to support customers across Australia over the phone and online:

Remote Desktop Support – Windows Technician

Diagnose and fix Windows 10 & 11 PCs and laptops over the phone and through remote sessions — fully work-from-home.
View role & apply

Remote Desktop Support – Mac Technician

Help macOS users with MacBook, iMac & Mac mini issues remotely — from iCloud headaches to slow Macs.
View role & apply

Remote Internet & Modem Support Technician

Get customers back online — NBN, modems, routers and Wi-Fi troubleshooting, all done remotely.
View role & apply

Remote Printer Troubleshooting Technician

Solve printer, driver and network-printing problems on Windows & Mac over the phone and remotely.
View role & apply

Remote Data Recovery Technician

Assess data loss, run software recovery and guide customers remotely, coordinating lab recovery when a drive needs hands-on work.
View role & apply

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