Desktop Support No Experience jobs
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- MNL TechnologiesDocklands VIC 3008
- Support users via phone, email, or in person.
- Troubleshoot Windows OS, Microsoft 365, and hardware issues.
- Install and configure desktops, laptops, printers,…
- Swift Computers Pty LtdMelbourne VIC
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- CalexiCanberra ACT 2600
- IT service management and professional client support.
- You don't need professional IT experience, industry certifications or a university degree.
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- MNL TechnologiesNorth Sydney NSW 2060
- Support users via phone, email, or in person.
- Troubleshoot Windows OS, Microsoft 365, and hardware issues.
- Install and configure desktops, laptops, printers,…
- MedHealthMelbourne VIC 3000
- Knowledge and experience in laptop physical maintenance and upgrades.
- As a Desktop Support Technician, you will manage the complete lifecycle of end user…
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- Amazon Corporate Services Pty LtdMelbourne VIC
- Some exposure to IT hardware, networking, or technical support in any setting — including studies, personal projects, or hobbyist experience.
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- BluBiz SolutionsMelbourne VIC
- Strong operational support with some field experience.
- You will be accountable for desktop, hardware and software break/ fix support, remote support, software…
- BluBiz SolutionsMelbourne VIC
- Strong operational support with some field experience.
- You will be accountable for desktop, hardware and software break/ fix support, remote support, software…
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- Layers Logic IT LTDSydney NSW
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- Desktop support: 3 years (Required).
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- DatacomWollongong NSW 2500
- Exceptional customer experience with regard to end user services.
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- Hope AbilityWoolner NT 0820
- Previous experience in an ICT support, helpdesk, desktop support, computer technician or similar technical support position.
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- Enterprise CRM Solutions (Holdings) Pty LtdSydney NSW 2000
- At least 2-3 years of experience with computers and troubleshooting.
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- Amazon Corporate Services Pty LtdSydney NSW
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Job Post Details
L1 Desktop and Network Support
Docklands VIC 3008
Apprenticeship, Freelance, Part-time, Contract, Internship, Full-time, Fixed term, Self-employed, Temp to perm, Seasonal, Subcontract, Casual, Permanent, Graduate
L1 Desktop and Network Support
Job details
Pay information not provided
Apprenticeship, Freelance, Part-time, Contract, Internship, Full-time, Fixed term, Self-employed, Temp to perm, Seasonal, Subcontract, Casual, Permanent, Graduate
Monday to Friday
Docklands VIC 3008
Full job description
Key Duties:
- Support users via phone, email, or in person
- Troubleshoot Windows OS, Microsoft 365, and hardware issues
- Install and configure desktops, laptops, printers, and peripherals
- Handle password resets and user account management (Active Directory)
- Assist with basic network issues (Wi-Fi, VPN, LAN connectivity)
- Log, track, and update tickets using ITSM tools
- Perform system setup, software installation, and basic troubleshooting
- Escalate unresolved issues to L2/L3 teams
Skills Required:
- Basic knowledge of Windows OS and Microsoft 365
- Understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with IT hardware and troubleshooting
- Good communication and customer service skills
- Ability to work in a team and handle multiple tasks
Good to Have:
- IT qualification (Diploma/Degree in IT or related field)
- Certifications such as CompTIA A+ or Network+
- Basic knowledge of Active Directory and VPN
- Experience with ticketing tools (ServiceNow, Freshservice, etc.)
Application Question(s):
- Are you available to attend site support Monday to Friday between 9:00 AM and 1:00 PM?
- What type of visa do you currently hold?
Experience:
- L1 Support: 3 years (Required)
Work Authorisation:
- Australia (Required)
Location:
- Docklands VIC 3008 (Required)
Work Location: In person
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