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- Department of Health, Disability and AgeingAustralia
- This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate…
- AI TalentHybrid work in Barangaroo NSW 2000
- Knowledge of Active Directory, Microsoft 365, and remote desktop support tools.
- Demonstrated experience in an ICT support, help desk, or technical services role…
- AI TalentHybrid work in Barangaroo NSW 2000
- We are looking for a motivated and technically proficient ICT Support Technician to join our team and provide reliable support across our computer…
- View all AI Talent jobs - Barangaroo jobs - IT Technician jobs in Barangaroo NSW
- Salary Search: ICT Support Technicians nec salaries in Barangaroo NSW
- EBOS GroupHybrid work in Kemps Creek NSW 2178
- Leading a geographically distributed team of 4–6, you will coordinate workloads and site coverage, manage escalations and build team capability.
- View all EBOS Group jobs - Kemps Creek jobs - IT Support Team Leader jobs in Kemps Creek NSW
- Salary Search: IT Site Support Team Leader salaries
- SuperloopHybrid work in Sydney NSW 2000
- Experience leading or mentoring a technical support, application support, production support, platform operations, NOC, or service operations team.
- View all Superloop jobs - Sydney jobs - Support Staff jobs in Sydney NSW
- Salary Search: Systems Support Team Leader salaries in Sydney NSW
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- Department of Health, Disability and AgeingSydney NSW
- The Project Manager will lead business and technology-enabled projects from planning through to implementation, while the Technical Support Lead will provide…
- Mercy Health AustraliaRichmond VIC
- The Technology Support Group is a customer focused team that is required to work closely with both clinical and business support teams to ensure the best…
- View all Mercy Health Australia jobs - Richmond jobs - IT Support jobs in Richmond VIC
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- Department of Health, Disability and AgeingWoden ACT
- This key leadership role is responsible for leading the Digital Support Section and delivering professional, responsive and customer-focused ICT support…
- MedHealthHybrid work in Melbourne VIC 3004
- Experience in Office 365 applications support.
- High level of experience in Office 365 applications support.
- Document and maintain accurate records of support…
- View all MedHealth jobs - Melbourne jobs - IT Support jobs in Melbourne VIC
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View similar jobs with this employerTransport For NSWBangalow NSW 2479- You have hands-on experience delivering desktop support within ITIL-based service management and managed services environments.
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- Serco PlcWooroloo WA 6558
- Providing responsive first and second level support for customer enquiries and incidents.
- Managing incidents and service requests from initial logging through…
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- Salary Search: IT Support Officer (IT) salaries
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- Serco PlcWooroloo WA 6558
- Providing responsive first and second level support for customer enquiries and incidents.
- Managing incidents and service requests from initial logging through…
- View all Serco Plc jobs - Wooroloo jobs - IT Support jobs in Wooroloo WA
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- Alliance Business TechnologiesBrisbane QLD
- Lead, mentor and develop the Business Support team.
- Lead a team that plays a critical role in business operations.
- Experience leading or mentoring staff.
- SpotlightVictoria
- As a key contact point, and subject matter expert for IT Desktop support and all related systems, you will perform 1st, 2nd and 3rd level infrastructure desktop…
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- Salary Search: Desktop Services Analyst salaries in Victoria
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- Harris ScarfeVictoria
- As a key contact point, and subject matter expert for IT Desktop support and all related systems, you will perform 1st, 2nd and 3rd level infrastructure desktop…
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- Salary Search: Desktop Services Analyst salaries in Victoria
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- TransdevMelbourne VIC
- Previous experience leading or coordinating a Service Desk or frontline support team.
- Coach, develop, and support a team of Service Desk Analysts to achieve…
- View all Transdev jobs - Melbourne jobs - Delivery Manager jobs in Melbourne VIC
- Salary Search: IT Service Delivery Lead salaries in Melbourne VIC
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Job Post Details
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
Australia
APS Level 5 - Support Officer - Digital Support Section
Department of Health, Disability and Ageing
•
Australia
Job details
Pay information not provided
Australia
Full job description
- APS Level 5
- Melbourne VIC, Surry Hills NSW, Brisbane QLD
- Information Technology Division
The Digital Operations Branch withing the Information Technology Division is seeking a motivated and customer-focused APS5 State and Territory Office (STO) Support Officer to join our team.
This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate support services that enable business continuity and an improved employee digital experience. The successful applicant will coordinate and triage service requests, work collaboratively with vendors and stakeholders to resolve issues, support events and senior departmental staff, and contribute to change initiatives across the Department.
Working under limited direction, the APS5 STO Support Officer will demonstrate strong stakeholder engagement, sound judgement, and a commitment to customer service excellence. The role is suited to a proactive team player with experience in ICT service delivery, relationship management, and supporting staff in a fast-paced operational environment.
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