Dockside Medical Hub, Kangaroo Point jobs

We are seeking a motivated and customer-focused Receptionist to join our 4-star Apartment Hotel. If you enjoy working with people, solving problems, and being part of a supportive team, we would love to hear from you! As the first point of contact for our guests and residents, you will play a key role in delivering exceptional customer service and ensuring smooth daily operations.

About the Role:

This is a full-time position No Night Shift (9 days per fortnight), including one day each weekend. We are seeking someone who can commit to the role for a minimum of 12 months.

The ideal candidate will have prior experience as a receptionist in a 4–5 star hotel environment and a strong focus on delivering exceptional customer service.

Key Responsibilities:

• Welcoming guests and providing professional check-in and check-out services
• Handling reservations, phone enquiries, and emails
• Assisting guests with local information and special requests
• Coordinating with housekeeping and maintenance teams
• Processing payments and maintaining accurate records
• Preparing cleaners' roster and linen orders
• Ensuring reception and common areas are tidy and presentable

What We're Looking For:

• Previous experience as a receptionist in a 4-5 star hotel environment
• Friendly, professional, and well-presented
• Excellent communication and customer service skills
• Ability to multitask and work independently
• Good computer skills
• Flexible availability (including weekends and public holidays)
• Commitment to a minimum 12-month tenure

What We Offer:

• A great work environment in a beautiful location
• Stable position in a well-established property
• Opportunity to develop both hospitality and practical skills
• Staff benefits and long-term career growth potential
• Onsite accommodation available (either free or with a charge, depending on the arrangement)

If you are reliable, proactive, and take pride in providing outstanding service, we would love to meet you!

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

• Company car
• Employee discount
• Salary packaging

Experience:

• hotel receptionist: 1 year (Required)

Language:

• Fluent English (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person