Education Support Officer jobs in Sydney NSW

TAFE NSW: A career of life-changing impact

Education Support Officer

Location: Strathfield TAFE Campus

Permanent Full Time

$96,098 salary package - includes base salary ($84,666), plus employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

TAFE NSW is seeking an Education Support Officer to join our TAFE Online (Digital) Electrical Trades team. Working under the direction of the Head Teacher and alongside a team of experienced Electrical professionals, you will provide administrative and educational support to help deliver high-quality learning experiences for students studying online.

In this role, you will prepare and organise learning materials, assessments and resources, assist with student-related administration, and support teachers in the effective delivery of training. Your contribution will help ensure students receive a positive and engaging learning experience throughout their studies.

About You

To be successful in the role, you will:

• Electrotechnology or electrical qualification, skillset or allied qualification such as telecommunications, HVAC+R or electronics.
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

To find out more about the role, click to view the Role Description

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

Together we can change lives! Apply now!

Applications close 11.55pm AEDT Monday 30 November 2026

To apply for this role, click on 'apply' and provide:

• Your current resume
• Copies of your qualifications, where applicable (upload as one PDF file). Certified copies preferred; these will be required if successful for the role
• A response to the targeted question when prompted in the application form (max. 300 words)

Targeted Question: Please describe your current Electrical industry experience and provide examples of how you maintain your technical knowledge to ensure it remains current and relevant to the industry.

Additional Information:

General recruitment and adjustment enquiries:
Contact Charlotte Wade, Talent Acquisition Advisor, via email at charlotte.wade10@tafensw.edu.au or phone 02 79214692.

Role-specific enquiries:

Contact Andrew Oliphant, Team Leader Electrical Trades, via email at andrew.oliphant2@tafensw.edu.au

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

Interested in becoming a TAFE NSW Teacher and inspiring the next generation of students but don’t yet hold a TAE qualification? Speak with your Talent Acquisition Advisor about pathways to teaching or register your interest here.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.