WiSE Medical is looking for a Medical Scribe who will work alongside the Emergency Physicians to support them in delivering prompt, quality, and thorough patient care. You will document patient encounters and assist in maintaining accurate and detailed medical records. Your role is essential in enhancing the efficiency and quality of patient care by ensuring that all patient interactions and medical information are accurately recorded and managed.

This role requires a valid Blue Card, as well as evidence of immunity to the specific diseases outlined under the QLD Health vaccine preventable diseases (VPD) mandatory requirements.

Key Responsibilities:

Accurately record patient histories, physical exams, and other essential information during clinical encounters.
Support Emergency Physicians by scribing with real-time medical notetaking, ensuring the completeness of medical records.
Serve as a liaison between patients and healthcare providers, addressing questions and facilitating communication.
Utilize AI-powered scribe tools to assist in real-time documentation of patient consultations.
Ensure accuracy and completeness of documentation generated by AI tools, making manual adjustments as necessary.
Maintain up-to-date and organized records in electronic health records (EHR) systems.
Monitor AI tool performance, identifying and troubleshooting issues or inaccuracies and provide feedback.
Perform general administrative tasks, including patient registration, scheduling, correspondence, and filing.

Qualifications & Skills:

Education: Undertaking a Doctor of Medicine degree; possess a strong understanding of medical terminology.
Technical Proficiency: Familiarity with medical software and electronic health records (EHR) systems is desirable.
Experience in a medical setting is desirable. Prior scribing experience is a plus.
Skills:
Exceptional touch-typing speed of at least 90 words per minute.
Excellent listening skills
The ability to identify and document crucial information.
Strong organisational and time-management abilities.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
High level of professionalism and interpersonal skills.
Ability to handle multiple tasks and prioritise effectively under pressure.

Application Process:

Join our dynamic and collaborative team at WiSE Medical and contribute to the success of our innovative healthcare solutions. If you meet the qualifications and are a proactive individual, we would love to hear from you!

To apply, please submit your resume and a cover letter outlining your qualifications and experience to hr@wisemedical.com.au Applications will be reviewed on a rolling basis until the position is filled.

WiSE Medical is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Company Overview

WiSE Medical is a walk-in specialist emergency clinic based in Macquarie Park and Robina, Gold Coast, with a third emergency clinic opening in Caringbah, NSW in September 2026. WiSE was founded by a group of emergency specialists, who are passionate about creating an environment of quality emergency care, without the crowds and wait times associated with emergency departments. Our aim is to provide a better environment for both patients and health care workers to receive and provide specialist care when they need it most, in a happy and collaborative environment. At WiSE, our ultimate goal is Happy Healthcare for patients and staff alike! Our WiSE Pathology lab and 24/7 emergency department, WiSE Plus Norwest, are also part of the WiSE Medical family.

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