End User Support Specialist jobs
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- Coliban WaterBendigo VIC
- Experience in an IT Service Desk or technical customer support environment.
- Working within the Information & Systems team, the role is responsible for…
- Department of Health, Disability and AgeingAustralia
- This role provides high-quality, multidisciplinary support to departmental staff across State and Territory Offices, delivering responsive ICT and corporate…
- Lyra Technology GroupHybrid work in Australia
- Experience supporting end users, infrastructure, cloud, or business applications.
- Strong troubleshooting and problem-solving skills.
- AI TalentHybrid work in Barangaroo NSW 2000
- Work with modern technology and contribute to meaningful projects that directly support business operations and user experience.
- Job Type: Full-time, Permanent.
- View all AI Talent jobs - Barangaroo jobs - IT Technician jobs in Barangaroo NSW
- Salary Search: ICT Support Technicians nec salaries in Barangaroo NSW
- AI TalentHybrid work in Barangaroo NSW 2000
- Contribute to the development and documentation of IT support procedures, user guides, and knowledge base articles.
- Job Type: Full-time, Permanent.
- OpenTextRemote
- Offer technical support mentoring to increase the customers’ knowledge.
- Understand the operational profile of your customers’ environment to improve the support…
- View all OpenText jobs - Remote jobs - Support Specialist jobs in Remote
- Salary Search: Lead Premium Support Specialist - ITSM salaries in Remote
- See popular questions & answers about OpenText
- Amazon Commercial Services Pty LtdRemote in Sydney NSW
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity.
- Amazon Commercial Services Pty LtdRemote in Sydney NSW
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity.
- MedHealthHybrid work in Melbourne VIC 3004
- Carry out activities related to user account management such as creating, changing and deleting user accounts.
- Experience in Office 365 applications support.
- View all MedHealth jobs - Melbourne jobs - IT Support jobs in Melbourne VIC
- Salary Search: IT Service Desk Analyst salaries in Melbourne VIC
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- Bed Bath N' TableMelbourne City Centre VIC
- Participate in the after-hours support roster and escalate broader issues to the appropriate specialist when required.
View similar jobs with this employerIntegrity Oversight VictoriaMelbourne VIC- Reporting to the Manager, IT Systems, the IT Support Officer provides help-desk support, working to resolve incidents, system issues and service requests.
- Medical iTMelbourne VIC 3000
- Manage incoming daily support matter.
- Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
- Monash UniversityHybrid work in Caulfield VIC
- Provide front-line technical support (face-to-face and phone) to resolve AV and IT issues in teaching, meeting, and event spaces across campus.
- Very Special KidsMalvern VIC
- Create and maintain IT documentation and user.
- The IT Support Analyst will assist the IT Team in the upkeep and support.
- Of our I.T. systems and applications.
- View all Very Special Kids jobs - Malvern jobs - IT Support jobs in Malvern VIC
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- Centorrino TechnologiesRemote in Australia
- Deliver File Services support, including:
- Provide support and operational ownership of File & Print services across the environment.
- CanonMelbourne VIC 3004
- Experience supporting enterprise end-user environments.
- Strong Microsoft 365 administration and user support experience.
Job Post Details
IT End User Support Specialist
Coliban Water
·
4.5
Bendigo VIC
$69,488 - $78,884 a year
-
Permanent, Full-time
IT End User Support Specialist
Job details
$69,488 - $78,884 a year
Permanent, Full-time
Bendigo VIC
Full job description
Description:
Overview of role:
The IT End User Support Specialist plays a key role in delivering responsive and effective IT support across Coliban Water. Working within the Information & Systems team, the role is responsible for troubleshooting technical issues, supporting end-user devices and systems, managing service requests, and contributing to continuous improvement initiatives that enhance the overall technology experience for employees across the organisation.
Key Responsibilities:
You’ll play a key role in supporting our people and technology environment by:
Providing responsive IT support across desktop, mobile and cloud environments
Troubleshooting and resolving incidents and service requests
Supporting Windows 11, Office 365, Active Directory, Intune and SCCM environments
Assisting with workstation deployments, device provisioning and endpoint management
Supporting meeting room AV equipment, printers and mobile devices
Maintaining documentation, knowledge articles and asset records
Contributing to service improvements and basic IT automations
Assisting with system upgrades, rollouts and IT projects
About you:
You’re a customer-focused IT professional who enjoys solving problems and helping people. You bring strong technical capability, excellent communication skills and a proactive mindset.
You will bring:
Experience in an IT Service Desk or technical customer support environment
Strong troubleshooting and problem-solving skills
Experience supporting Microsoft environments including Windows 11 and Office 365
Knowledge of Active Directory, MFA, Intune and SCCM preferred
Strong organisational skills with the ability to manage competing priorities
Excellent communication and stakeholder engagement skills
A collaborative and continuous improvement mindset
Tertiary qualifications in Information Technology, Computer Science or a related discipline will be highly regarded.
A current and valid Victorian driver's licence
Sound like you? We’d love to hear from you.
Learn more in the position description
Salary:
The salary and conditions for this position will be as per the Coliban Water Enterprise Agreement 2025 Band 2 $69,488 - $78,884 plus super salary range will be offered to the successful candidate commensurate with their skills and experience.
Enquiries:
For further information please contact Bidita Rezwana on 0431173635 or via email at bidita.rezwana@coliban.com.au
To apply, please submit your resume and cover letter by 22 November 2026.
Why join us?
At Coliban Water our people are on a mission to create a better life for our customers and communities – now and tomorrow.
We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.
Our commitment to inclusion means you’ll feel at home here no matter who you are, who you love, or what you stand for. As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.
At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.
What are you waiting for? We’d love you to join us.
Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to produce evidence of their Right to Work in Australia.
We welcome applications from individuals of all abilities. We are committed to creating an accessible and inclusive workplace for everyone, including people with disabilities and diverse abilities. If you need any support during the application process or would like to discuss interview adjustments, please contact Bidita Rezwana.
Please indicate any adjustments (administrative, environmental, or procedural) you may need to effectively participate in the recruitment process and/or carry out the requirements of the role you are applying for.
Overview of role:
The IT End User Support Specialist plays a key role in delivering responsive and effective IT support across Coliban Water. Working within the Information & Systems team, the role is responsible for troubleshooting technical issues, supporting end-user devices and systems, managing service requests, and contributing to continuous improvement initiatives that enhance the overall technology experience for employees across the organisation.
Key Responsibilities:
You’ll play a key role in supporting our people and technology environment by:
Providing responsive IT support across desktop, mobile and cloud environments
Troubleshooting and resolving incidents and service requests
Supporting Windows 11, Office 365, Active Directory, Intune and SCCM environments
Assisting with workstation deployments, device provisioning and endpoint management
Supporting meeting room AV equipment, printers and mobile devices
Maintaining documentation, knowledge articles and asset records
Contributing to service improvements and basic IT automations
Assisting with system upgrades, rollouts and IT projects
About you:
You’re a customer-focused IT professional who enjoys solving problems and helping people. You bring strong technical capability, excellent communication skills and a proactive mindset.
You will bring:
Experience in an IT Service Desk or technical customer support environment
Strong troubleshooting and problem-solving skills
Experience supporting Microsoft environments including Windows 11 and Office 365
Knowledge of Active Directory, MFA, Intune and SCCM preferred
Strong organisational skills with the ability to manage competing priorities
Excellent communication and stakeholder engagement skills
A collaborative and continuous improvement mindset
Tertiary qualifications in Information Technology, Computer Science or a related discipline will be highly regarded.
A current and valid Victorian driver's licence
Sound like you? We’d love to hear from you.
Learn more in the position description
Salary:
The salary and conditions for this position will be as per the Coliban Water Enterprise Agreement 2025 Band 2 $69,488 - $78,884 plus super salary range will be offered to the successful candidate commensurate with their skills and experience.
Enquiries:
For further information please contact Bidita Rezwana on 0431173635 or via email at bidita.rezwana@coliban.com.au
To apply, please submit your resume and cover letter by 22 November 2026.
Why join us?
At Coliban Water our people are on a mission to create a better life for our customers and communities – now and tomorrow.
We love what we do and our location in the centre of a region that takes in 49 towns from Trentham to Echuca.
Our commitment to inclusion means you’ll feel at home here no matter who you are, who you love, or what you stand for. As part of the team you receive a monthly accrued day off, time off over Christmas, the flexibility to shape your work to suit your lifestyle, and generous parental, carer and workplace study leave policies.
At Coliban Water we balance a small team rhythm with the reach and resources of one of the largest Victorian regional urban water corporations.
What are you waiting for? We’d love you to join us.
Applicants will need to successfully complete all core training requirements in the expected timeframes and may be required to undertake a Police Check, Working with Children Check, Pre-Employment Medicals or Psychometric testing where applicable. Applicants may also be required to produce evidence of their Right to Work in Australia.
We welcome applications from individuals of all abilities. We are committed to creating an accessible and inclusive workplace for everyone, including people with disabilities and diverse abilities. If you need any support during the application process or would like to discuss interview adjustments, please contact Bidita Rezwana.
Please indicate any adjustments (administrative, environmental, or procedural) you may need to effectively participate in the recruitment process and/or carry out the requirements of the role you are applying for.
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