Enterprise Application Support jobs in Sydney NSW
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- IBS SoftwareSydney NSW 2000
- Ensure efficient functioning of iFly Loyalty application.
- Ensure the iFly Loyalty support activities are completed with quality and on time.
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- Australian Payments PlusSydney NSW
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- SS&C TechnologiesSydney NSW
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- Duxxel Pty LtdSydney NSW
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- Duxxel Pty LtdSydney NSW
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- ThinktankSydney NSW
- Monitor application performance, trends and support metrics to improve operational efficiency.
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- CivicaSydney NSW 2000
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- ADPNorth Sydney NSW 2060
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- Physio InqMilsons Point NSW 2061
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- BNP ParibasSydney NSW
- Provide L1/L2 support for applications in Equities business.
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- Southern Star ResearchNorth Sydney NSW 2060
- Log, prioritise and resolve Level 1 and Level 2 support requests within agreed service levels Provide support for Windows and macOS devices, Microsoft 365…
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- Amazon Corporate Services Pty LtdSydney NSW
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
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- Shoolin ConsultancySydney NSW
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- ELMO Software Pty LtdSydney NSW
- Make an impact through exceptional technical support.
- Capture and communicate customer feedback to support product improvements.
- ShiftSydney NSW
- Family support – industry leading 26 weeks paid parental leave.
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Job Post Details
Consultant - Application Support - job post
4.14.1 out of 5 stars
1 Market Street, Sydney NSW 2000
$114,080 a year - Full-time
Job details
Pay
- $114,080 a year
Job type
- Full-time
Location
1 Market Street, Sydney NSW 2000
Full job description
Role title and description: Consultant - Application Support
Name of the employer: IBS Software Europe Limited
Employment Type: Full-time
Job Description:
- Providing technical consulting to Qantas business regarding iFly Loyalty system.
- Interact with users and understand the issues reported via email and over various chat system.
- Handling tickets from various requesters and solve the issues through JIRA ticketing tool.
- Ensure the details analysis and provide permanent fix to the issues reported.
- Performing testing, monitoring and provide guidance for correcting the production issues.
- Trouble shooting production related issues based on priority and escalating to the concern team.
- Incident management through JIRA tool.
- Ensure the iFly Loyalty support activities are completed with quality and on time.
- Providing support for software deployment in production and non-production environments(after circulating the plan with the necessary stakeholders).
- Post verification of Ifly system after each deployment.
- Ensure efficient functioning of iFly Loyalty application.
- Monitoring the file processing system and take necessary action.
- Coordinate Users/clients and understand the mapping requirement as part of new partner configuration.
- Prepare the required mapping and necessary configuration changes.
Relevant skills: Relevant software engineering skills.
Relevant qualifications: Bachelor degree or higher in relevant field.
Relevant experience: At least 2 years experience in a similar role.
Job Location: IBS Software Australia
Address: Level 32, 1 Market street
Suburb / Town: Sydney
State / Territory: New South Wales
Postcode: 2000
Annual Fixed Salary - AUD 114080
Open dates for job applications – 7th August 2026 to 4th September 2026
Pay: $114,080.00 per year
Work Location: In person
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