Events Support Officer jobs

• Play a key role in helping create memorable weddings and events across Melbourne's iconic public spaces!
• Part-time opportunity (19 hours per week) – Fridays, other two days negotiable
• $73,324 - $85,003 + 12% Super

About the role

The Event Operations Officer offers an exciting opportunity to support the delivery of permits for events, filming, promotions and weddings across Melbourne's renowned parks, gardens, laneways and public spaces. This role plays a key part in delivering exceptional customer service while ensuring permit applications are managed accurately, efficiently and in accordance with legislative and operational requirements.

While you'll contribute across all Event Operations permit streams, your primary portfolio will focus on weddings, supporting couples and stakeholders to deliver memorable celebrations in some of Melbourne's most iconic outdoor locations.

A little more about the role

• Manage bookings and permits, with a primary focus on Melbourne's public space wedding portfolio.
• Provide responsive, high-quality customer service and advice via phone and email to applicants and stakeholders.
• Maintain accurate permit, financial and booking records across City of Melbourne's digital systems.

Why join Team Melbourne?

Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.

At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.

We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.

This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.

About you

You are a highly organised customer-focused professional who enjoys helping people and thrives in a fast-paced environment. You build positive relationships with ease, communicate confidently with a wide range of stakeholders and take pride in delivering exceptional service and accurate administrative support.

What your experience might look like

• An understanding of event operations, permitting, public space management or a similar customer-focused environment will be highly regarded.
• Demonstrated experience managing competing priorities and delivering high-quality administrative support in a busy environment.
• Strong customer service and communication skills, with experience responding to enquiries and providing accurate advice.
• Experience interpreting and applying policies, procedures or legislative requirements.
• Strong organisational skills, with the ability to maintain accurate records and work confidently across digital systems and Microsoft Office.

Benefits of working with us

• Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
• Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
• Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
• Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.

How to apply

We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:

• Attach your updated resume
• Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.

Submit your application no later than 11:45pm on Friday, 10 July 2026.

A few important things to note – don’t miss out!

• Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
• Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
• We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and a Working with Children Check.

Need more info?

Refer to the position description below or contact Tina Rizza – Senior Coordinator Event Operations, Tina.Rizza@melbourne.vic.gov.au.

Inclusion matters

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.

We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.

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