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Executive IT Support jobs in Glen Waverley VIC

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    • Providing support, including procedural documentation and relevant reports.
    • Managing multiple open support incidents and liaising with stakeholders to resolve…
    • View all STRIKEFORCE AMC jobs - Mount Waverley jobs
    • Salary Search: IT Support Specialist salaries
    • Experience with AV systems and providing meeting support.
    • Provide Level 2 desktop support at client’s office.
    • Provide helpdesk and remote support for IT and AV…
    • We’re seeking a seasoned Associate Consultant/Senior Associate Consultant to provide and lead customer support across platforms.
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    • Provide technical support to staff and students with a variety of IT issues.
    • Administer and support the school's IT infrastructure, including servers, networks,…
    • Experience providing remote technical support.
    • Deliver remote support to users across multiple locations.
    • This role operates across a rotating support roster.
    • Scholarships and grants to support ongoing learning.
    • Delivering first and second-level ICT support to staff for all computer hardware, software, systems and…
    • Manage and resolve service desk incidents and requests, ensuring timely support and a positive user experience for office-based, remote and executive staff.
    • Provide incident support as a service function to the business.
    • Based at our VIC branch in Hallam, you will be responsible for providing customer service and…
    • Provide responsive helpdesk support to head office and retail stores.
    • Provide remote support to stores across POS, connectivity and hardware.
    • Help drive technology solutions that support exceptional aged care services.
    • Provide onsite IT support, installations and user training across Aeralife homes as…
    • Microsoft Windows 11 and macOS support.
    • Delivery of support within an ITIL-based service management framework.
    • Initial training (full time onsite).
    • Manage incoming daily support matter.
    • Providing customers support on Cloud based server environments.
    • Managing incoming daily support matters- Email and…
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Collaborate with your teammates and contribute to a positive, customer-focused support culture.
    • Act as the first point of contact for IT support requests,…
    • Working as part of the ICT Team, you will assist in delivering ICT administration and support for hardware and software for Cire Services’ staff, students, and…

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IT Support Specialist
STRIKEFORCE AMC
·
3.5
Mount Waverley VIC
•
Hybrid work
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Job details

Pay information not provided
Annual leave, Insurance services, Employee assistance program
Hybrid work in Mount Waverley VIC

Full job description

About us:

Strikeforce is a leading dynamic and innovative marketing services agency offering our clients effective customer contact through a diverse range of channels including field sales, product demonstration, retail digital marketing, and assisted selling.

About the role:

We have a fantastic opportunity for an enthusiastic and hands on IT Support Specialist to join our dynamic team in our Mount Waverley Office. Reporting to the CIO, you will be responsible for the day to day support of all IT systems within the company, which will include but are not limited to:

  • Installing and configuring computer hardware, operating systems and applications Monitoring and maintaining computer systems and networks
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults
  • Providing support, including procedural documentation and relevant reports
  • Following diagrams and written instructions to repair a fault or set up a system
  • Testing and evaluating new technology as well as supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Managing multiple open support incidents and liaising with stakeholders to resolve issues
  • Rapidly establishing a good working relationship with users and professionals, e.g., software developers
  • Conducting electrical safety checks on computer equipment

About you:

  • A thorough knowledge of operating systems, networking, hardware and software
  • Excellent problem solving skills and the ability to explain solutions to non-technical users
  • A demonstrated independent and passionate interest in all things technology
  • A detail-oriented working style and the ability to prioritise, work under pressure and meet deadlines
  • Certificate, Diploma, Degree or equivalent in IT or Computer Sciences is essential
  • 3+ years IT experience in similar roles

What's on offer:

  • Hybrid work environment - 3 Days in the office
  • A great work culture with lots of great social events
  • 5th week of Annual Leave (conditions apply)
  • Opportunity to progress into System/Cloud Admin roles
  • Ongoing training and development - Good career progression!
  • Discounted Private Health Insurance
  • 24/7 access to Employee Assistance Program
  • An opportunity to grow with a leading global organisation
  • No city commute, our office is based in Mount Waverley, Victoria

If the above sounds like you, APPLY NOW!


Please note only shortlisted candidates will be contacted.

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