Family Services Community Anglicare jobs

We are One Team IPC Health, we are passionate, creative and we make a difference.

• Family Services
• Fixed Term| Full-time position until 24 December 2026
• Classification commensurate with experience under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022, Level 5 Pay Point 1-4 ($100,776 - $105,300 per annum, depending on experience)
• Work across Melbourne's western suburbs
• Based at the Hoppers Crossing campus
• Immediate start available

The Opportunity:

We invite you to be part of the passionate, creative and innovative team at IPC Health. We are seeking an experienced Strengthening and Restoring Family Services Practitioner to support families across the Brimbank, Melton and Western Melbourne communities.

We provide assertive, relational and evidence‑informed case management to expectant parents, infants, children and families across both Strengthening Families and Restoring Families service streams, responding positively to identified barriers and supporting sustainable behavioural change within the home.

You will make a difference by:

• Working intensively with families experiencing cumulative, complex and escalating needs, to restore child safety, wellbeing and family stability and to prevent escalation or re‑entry into statutory services.
• Undertaking initial, ongoing and comprehensive assessments that consider child development, parenting capacity, risk, safety, motivation for change, strengths and environmental factors.
• Developing and implementing child and family care/action plans with SMART goals that integrate safety planning and are developed in partnership with families, including children and young people where appropriate.
• Actively participating in Restoring Families care teams, including joint planning, information sharing and coordinated intervention with Child Protection and key stakeholders.
• Building caregivers’ confidence, insight and capacity to respond to parenting responsibilities, family challenges and everyday stressors in ways that promote safety, stability and positive outcomes.
• Strengthening parent–child relationships by role modelling strategies, engaging children and young people, listening to their lived experience and holding adults accountable when interactions are unsafe or harmful.
• Connecting children and families to informal supports, community, culture and specialist services to strengthen long‑term resilience and reduce reliance on statutory systems.
• Working collaboratively with internal and external partners to deliver coordinated, child‑centred and family‑inclusive responses.

To succeed, you will need:

• A tertiary qualification in social work, psychology, youth work or a related discipline, with a minimum of four years’ experience in Child & Family Services or the community services sector.
• Demonstrated experience working with families experiencing complex, cumulative and escalating risk, including in‑home service delivery and intensive intervention models.
• Strong capability in case management practice, including comprehensive assessment, person‑centred care planning, safety and risk assessment, and outcome‑focused review.
• Demonstrated ability to combine and apply three or more pillars of evidence‑informed practice in work with children, parents and carers.
• Confidence in assessing and responding to child and family safety and wellbeing concerns, including completing mandatory reports and CYF Act Sections 34 and 38 when required.
• Proven ability to use the MARAM Framework, FVISS and CISS, and to develop and review safety plans with families and professionals.
• Confidence to raise duty of care and duty to warn concerns with families, supervisors, line managers and partner agencies.
• Ability to work effectively within multidisciplinary care teams, including participation in joint visits, case planning and information sharing.
• Strong engagement skills, including working assertively with families who may be reluctant or challenging to engage.

What’s next?

If you are passionate, creative and want to make a difference, we want to hear from you. All you need to do is visit our careers page and read the relevant program Success Profile for Family Services Practitioners attached below.

Submit your resume, cover letter and a document addressing the 'To Succeed' criteria outlined in the Success Profile.

To find out more about the role, please contact:

• Gemma Sharp- Team Leader Strengthening and Restoring Families on 0429 049 264 or email Gemma.Sharp@ipchealth.com.au
• Shalini Bombuwala- Team Leader Strengthening and Restoring Families on 0419 136 007 or email Shalini.Bombuwala@ipchealth.com.au

Suitable candidates may be contacted for an interview throughout the advertising process.

Applications Close: 28 September 2026

Our Story

We are One Team IPC Health. We are passionate we go above and beyond, demonstrating understanding and respect for our communities and each other. We make a difference we act with purpose, measure our results and celebrate our achievements. We are creative we learn, experiment and innovate.

At IPC Health, we are visionaries for community health and wellbeing. We are changemakers. Innovation in action is at the heart of everything we do, because we know that innovation can create amazing change and have an incredible and far-reaching impact for individuals, our communities, and for our industry. We prioritise those who face obstacles to getting health services tailored to their needs and work with and for them in a deeply connected way. This enables us to acutely understand their needs and challenges. We live and breathe our passion to create new and better ways to deliver holistic health services for our vastly different and diverse clients and communities – so that they can thrive and experience greater health and wellbeing both individually and together.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email Careers@ipchealth.com.au with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.