Family Support Worker jobs in Brisbane QLD

About West Moreton Health

West Moreton Health is one of Queensland's most diverse and rapidly evolving health services, delivering health care to over 300,000 people across Ipswich, Boonah, Gatton, Laidley, and Esk.

We provide preventative and primary healthcare services, ambulatory services, acute care, sub-acute care, oral health, mental health and other specialised services, including prison and youth detention health services, and alcohol and other drugs services to the region.

At West Moreton Health, our employees apply our shared values to every aspect of their work. This helps make sure our workplaces are effective, inclusive and empower our employees to reach our goals.

As a Child Safe Organisation, at West Moreton Health:

We prioritise children and young people being seen, heard, and safe in every interaction.
We create inclusive environments where the voices and needs of children and young people are valued and respected.
We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Come and join a connected team of over 6,000 professionals delivering compassionate, community-based care across the West Moreton region.

What it's like to work with us | West Moreton Health

What you'll be doing

The key responsibilities of the role will include:

Serve as a positive role model to consumers and staff and as a source of information on their personal experience of managing their mental health.
Utilising experience, skills and knowledge in; consumer education, support and provide a responsive framework that meets the needs of consumers.
Support consumers to make positive changes towards recovery by identifying strengths and goals and planning to achieve these.

What we're looking for

Our ideal candidate will be someone who can demonstrate the following:

Demonstrated ability to share lived experience of recovery to assist consumers and staff within the role.
Demonstrated ability to establish and maintain relationships with consumers, carers, families, the community, health professionals and all service providers, while promoting an understanding of mental health.
Demonstrated ability to relate, empathise with, be aware of and see issues from the perspective of a consumer, their carers, and families.
Ability to maintain professional boundaries
Ability to show proactive and effective communication skills by actively listening, conveying consumer's requirements clearly and fluently, displaying appropriate empathy and adapting style accordingly.

Mandatory Requirements

Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16
A personal lived/living experience of mental health issues and recovery and ability to advocate for and support people experiencing mental health issues.

Why choose us

Purposeful work that makes a meaningful impact in one of Queensland's fastest-growing regions.
Professional development including mentorship, paid study leave, simulation training and research opportunities.
Career pathways with support to step into senior roles and leadership.
Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
Competitive benefits including salary packaging and up to 12.75% super.

To apply

For further information regarding this role, please download and read the attached Role Description,#EveryoneIsALeader Framework and Information Packages. You will need to submit your Cover Letter, CV or Resume, including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.