Family Support jobs in Newcastle NSW

• Permanent Full Time position based on Wonnarua Country at our East Maitland site
• $105k - $110k+ Super + Salary Packaging
• Flexible hybrid working with up to 2 days WFH per week; part-time arrangements may be considered

Who We Are

At Benevolent, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, as Australia's first charity, this belief has shaped who we are and how we work.

As a not-for-profit, independent and non-religious organisation, we are a practice-led organisation, our work is grounded in evidence and strengths-based approaches that place people at the centre of everything we do. We walk alongside individuals, families and communities, upholding rights, amplifying voices and advocating for safer, more inclusive systems where people can thrive.

Your Opportunity

As a Senior Practitioner in our Family Connect and Support program, you will play a key role in supporting children, young people and families from our East Maitland site on Wonnarua Country. Referrals are received from across the Hunter region, so travel will be required to support families and strengthen connections with local services and communities. This role brings together your strong case work experience, child and family practice knowledge and strengths-based approach to support families before challenges escalate to crisis point. You will take on more complex family cases, provide mentoring and practice guidance to staff within the program, and help build team capability through reflective, evidence-informed practice.

How You Will Contribute

• Take on more complex family cases, completing assessments, managing risk and developing goal-focused support plans.
• Mentor staff within the program, providing practice guidance, case planning support and reflective practice.
• Connect families with appropriate services and work collaboratively with community, health, education and government partners.
• Respond to referrals from across the Hunter region, travelling as required to support families and community-based engagement.
• Maintain accurate documentation and contribute to continuous practice improvement across the team.

Your Benefits

We support our people to live their best lives, with benefits that support your wellbeing, growth and lifestyle. Here are some of the key benefits, and we'd love to tell you more.

• Salary Packaging & Perks - Maximise your take-home pay with up to $15,900 in salary packaging including entertainment and vehicle packaging options to suit your lifestyle, corporate rates/discount with selected partners.
• Flexibility & Wellbeing - Enjoy hybrid work options, monthly ADOs (12 extra days off per year for full time staff), Fitness Passport access, EAP support, and the option to purchase additional leave.
• Recognition & Growth - Competitive pay, Benevolent You Make a Difference recognition program, service rewards, long service leave after 5 years, supportive performance and career check in’s and tailored professional development opportunities.
• Cultural Inclusion - Dedicated cultural leave and support for Aboriginal and Torres Strait Islander employees, including leadership pathways and networking groups.
• Employee Networks - Connect through our diverse, employee-led networks that celebrate diversity and foster connection and allyship across shared experiences and identities

Your Skills and Experience

You will be degree qualified in Social Work, Psychology, Social Science, Early Childhood, Early Childhood Education or another relevant human services discipline, with several years’ experience in case work, case management or child and family practice.

• Extensive experience working with children, young people and families experiencing vulnerability, risk or complex needs.
• Strong understanding of child protection, trauma, family violence, mental health and alcohol and other drug impacts on families.
• Ability to complete assessments, manage risk and develop practical, strengths-based support plans.
• Confidence mentoring staff, facilitating practice development through reflective practice, practice sessions and group supervision, while building strong relationships with families and stakeholders.
• Current NSW driver’s licence, willingness to travel across the Hunter and Central Coast region, and a current NSW Working with Children Check.

This role aligns with the capability requirements of Individual Contributor level. Please see the Capability Framework attached to this advert to discover essential skills, values and behaviours required at this level.

Ready to make a difference?

Click 'APPLY' to send your resume and a 1-page cover letter outlining your interest and suitability for the role.

Need more information or have questions? Feel free to reach out to Sarah on 0422 056 567 for a friendly, confidential discussion.

The artwork above is by Jasmine Sarin, a proud Kamilaroi and Jerrinja woman from NSW, who grew up on the South Coast in Jerrinja and Yuin country (Nowra) and Dharawal country (Wollongong).

Our Commitment

At Benevolent we are committed to diversity, equity and inclusion and to providing a culturally safe workplace for all. We encourage applications from people of all backgrounds and identities, including LGBTIQA+, neurodivergent and people with disabilities, and those from Culturally and Linguistically Diverse backgrounds, to strengthen our ability to deliver inclusive and responsive services to the communities we support.

We recognise and value the cultural knowledge, lived experience and community connections that Aboriginal and Torres Strait Islander peoples bring, and welcome applications from individuals across all cultures, identities and lived experiences.