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Make an impact behind the scenes by keeping our busy operating theatres organised, connected and running smoothly.

Employment Type: Temporary Part Time until September 2027
Position Classification: Admin Officer Level 2
Remuneration: $34.93 - $36.09 per hour + super
Hours Per Week: 24
Location: John Hunter Hospital | Awabakal Country
Requisition ID: REQ681464
Applications Close: Sunday, 16th August 2026

Whilst this position is open to all individuals, it is targeted to Aboriginal or Torres Strait Islander people under section 21 of the Anti-Discrimination Act 1977. Aboriginal or Torres Strait Islander people are encouraged to apply and consideration will be given to suitable Aboriginal or Torres Strait Islander applicants to promote equal or improved access. Aboriginal or Torres Strait Islander applicants must demonstrate Aboriginal or Torres Strait Islander status in addition to addressing the selection criterion.

Where you'll be working:
The John Hunter Hospital is a leading health care and innovation hub caring for the community of the Hunter, New England, and North Coast.

This is an exciting opportunity to join our Surgical Services Department and work within a dynamic and busy 15 Operating Theatres unit at John Hunter Hospital. Our specialities include Ortho, Multi Trauma, Obstetrics, Gynaecological, Head & Neck, Vascular, Angiography, Neurosurgery, Cardiothoracic, ENT and General surgery.

The culture is highly supportive and collaborative, with a strong emphasis on teamwork and professional development. Our staff are encouraged to take initiative and manage competing priorities, and we foster continuous learning and improvement. The work environment is dynamic and fast-paced, reflecting the demands of a major hospital. You will encounter situations that require you to handle sensitive matters with empathy and professionalism.

About the role:
Join our busy and fast-paced Surgical Services team, where you'll provide essential administrative support to help keep our theatres running smoothly. This role is ideal for someone with excellent time management and communication skills who enjoys working collaboratively while also being confident managing tasks independently.

As the first point of contact for patients, clinicians and staff, you'll deliver high-quality customer service by responding to phone, email and in-person enquiries. You'll also code post-procedural operating theatre reports, enter data into SDPR, and complete daily audits and reports to maintain accurate records.

Working closely with nurses, clinicians and other internal and external stakeholders, you'll play an important role in coordinating patient flow and ensuring patients arrive on time for their procedures, contributing to the safe and efficient operation of our theatres.

Shift times:
Week 1

Week 2

About you:
Our ideal candidate is proactive, organised, adaptable, and passionate about making a positive difference. They demonstrate initiative, communicate effectively, and can manage competing priorities while maintaining a high level of professionalism and attention to detail. They are empathetic when handling sensitive situations, work well as part of a team, and have strong problem-solving skills.

The most important qualities are a positive attitude, initiative, adaptability, excellent organisational and communication skills, attention to detail, professionalism, and a genuine willingness to learn. These attributes are essential for succeeding in a fast-paced healthcare environment and supporting the clinical staff.

How you'll be supported:
The successful applicant will be well supported from day one. They will receive a comprehensive orientation followed by a structured training program alongside our experienced Patient Support Officers within Surgical Services. This hands-on training is designed to provide a smooth transition into the role and build confidence across all aspects of the position.

In addition to face-to-face mentoring, employees will complete relevant online learning and have ongoing access to support from a friendly, knowledgeable team who are always willing to answer questions and assist one another. There are also ongoing education and career development opportunities available, supporting continuous learning and professional growth within the organisation.

What we can offer you:
At Hunter New England Health, enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. You'll contribute to the team enriching health in millions of ways every day. On top of this we also offer:

Additional information:

Need more information?

about applying for this position
For role related queries or questions contact Bella Pearsall on Isabella.Pearsall@health.nsw.gov.au

Information for Applicants:

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support.

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