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    • The Receptionist is the first point of contact for visitors and internal and external customers to Barker.
    • College. As such, the Receptionist is responsible for…
    • View all Barker College jobs - Hornsby jobs - Receptionist jobs in Hornsby NSW
    • Salary Search: Receptionist - Job Share salaries in Hornsby NSW
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Receptionist - Job Share
Barker College
·
4.5
91 Pacific Highway, Hornsby NSW
Part-time
Apply on company site

Job details

Here’s how the job details align with your profile.

Job type

Part-time

Shift and schedule

Monday to Friday

Full job description

Receptionist
(Job Share)



OVERALL PURPOSE OF THE POSITION

The Receptionist is the first point of contact for visitors and internal and external customers to Barker
College. As such, the Receptionist is responsible for providing professional, efficient and effective
service to meet the needs of all stakeholders, through managing the front desk, answering phones,
handling enquiries and greeting visitors.





PRIMARY DUTIES & RESPONSIBILITIES


• Answer the switchboard in such a way that callers feel welcomed, valued and directed to the

appropriate person.
  • Receive and greet all visitors professionally, answering general questions where possible and
referring specific enquiries to other staff where appropriate.
  • Ensure the ongoing tidy and professional appearance of the reception and waiting areas.
  • Answer and assist parent, staff and student enquires in a pleasant and accommodating
manner.
  • Coordinate the visitor register, ensuring that all visitors sign in appropriately and are given a

visitor identification badge or carry some form of visual identification that meets the School’s
requirements.

  • Be responsible for Reception@barker.nsw.edu.au email address, manage enquiries and
redistribute emails as appropriate.
  • Responsible for:
o Incoming, outgoing and internal mail
o Booking of and receiving courier packages
o Ordering flowers and other similar duties
  • Organise and manage accommodation bookings relating to the School’s property at The
Grange.
  • Be responsible for preparing and organising the Head of Barker College daily Birthday Card
tradition.
  • Prepare student letters as requested by the Head of Barker College (HoBC), such as general
thank you letters, Barker Big Start, etc.
  • Undertake administrative tasks as directed by the Key Leaders, particularly during non-term
time.
  • Assist with any enquiries relating to Secondary School student Opal card applications and
manage the approval process.
  • Upon request, coordinate the booking of buses relating to student excursions, camps and
similar.
  • Maintain paper and electronic files in accordance with Barker protocols and keep up to date.


People & Culture



  • Have a full knowledge and understanding of emergency procedures and the School’s policies
and procedures associated with a safe work environment specifically relating to the Reception
protocols.
  • A full working knowledge and understanding of all relevant Barker IT systems, including the
student management platform, staff portal, and internal communication systems.
  • Ensure the reception area is clean and maintained, with adequate supplies, including stationery,
paper, kitchen and hospitality items.
  • Daily kitchen clean-up and re-stocking of paper in the photocopier.
  • On occasion undertake overflow work from the Deputy Head People & Culture Office.





SKILLS AND KNOWLEDGE ESSENTIAL TO THE JOB

  • Capacity to successfully operate a multi-line telephone system.
  • Organisation and time management skills, where on occasion there are high volumes of work,
changing priorities and the need to meet critical deadlines – to remain calm under pressure.
  • Provide superior customer service to staff, students, parents and members of organisations
associated with the School and portray a welcoming and helpful disposition.
  • Well-developed communication skills (phone, email, written correspondence).
  • Work cohesively in a team environment as well as able to work autonomously.
  • Able to take initiative on occasion as required.
  • Attention to detail.
  • Diplomacy, discretion and tact in a professional work environment with a commitment to acting

in all matters with the strictest of confidence





ESSENTIAL PERSONAL ATTRIBUTES

  • Team player, proactive in handovers and updates to other team members.
  • Exceptional personal standards of honesty, integrity and professionalism.
  • A clear communicator
  • Excellent presentation skills
  • Ability to support the Christian values and ethos of the School





ACCOUNTABILITY


Child Safety
Barker College has an abiding commitment to the safety, protection and well-being of all children and
young people in our care. All staff members will be held accountable for ensuring adherence to the
policies of the School, in particular those relating to the safeguarding of children.



People & Culture




General
Breaches to a staff member’s responsibilities and/or authority will be managed through the School’s
Disciplinary Management Procedures. This defined accountability is underpinned by Barker College’s
Code of Conduct and the Complaints Procedures.

Work Health and Safety
All staff members will be held accountable for their actions and omissions where it affects their own
or another person’s workplace safety.





SPECIAL CONDITIONS

  • Prepared to undertake any additional training to complement the position
  • This role requires transparent communication and cooperation between Receptionists, with

tasks in progress and any time critical work in progress, to be clearly communicated in
handover documents to the other party so that there is no loss of productivity.

  • This role is a part-time all year round role, with the following working hours:

Hours of Work during the Term:

Receptionist 1
• 7:30AM to 12:30PM Monday to Friday

Receptionist 2
• 12:00PM to 5:00PM Monday to Friday



Hours of Work during the Term-Breaks:

  • 9:00AM – 4:00PM – Monday to Friday
  • Any task requiring the Receptionist to be absent from the front desk is secondary and
appropriate cover is to be arranged. When the Reception area is going to be unmanned, such
as during lunch and comfort breaks, the Receptionist must communicate with other
Administration personnel to ensure a back-up person has taken responsibility for Reception.




QUALIFICATIONS

  • Previous customer service experience




People & Culture






ORGANISATION CHART RELATIVE TO POSITION

The Manager’s Manager: The Deputy Head of People and Culture

The Immediate Manager: Personal Assistant to the Deputy Head of People & Culture

This position: Receptionist (Job Share Role)





APPROVAL

This position description accurately details the primary duties and responsibilities of the reception (Job
Share).

Approved by the Personal Assistant to the Deputy Head of People & Culture September 2026

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