General Hand jobs

Join a Growing Hospitality Business!

Yashica Imports Pty Ltd, trading as Y Motels, operates motels across Queensland, providing high-quality accommodation and exceptional customer service. We pride ourselves on providing clean, comfortable, and friendly accommodation for travelers, families, and corporate guests. We're currently seeking an experienced and hands-on Motel Manager to oversee daily operations and ensure our guests enjoy a seamless stay.

What You’ll Be Doing:

• Key Responsibilities
• Manage day-to-day motel operations including check-in/check-out procedures, housekeeping, and guest relations
• Oversee front desk operations, including reservations, payments, and customer service
• Manage housekeeping and maintenance schedules to ensure cleanliness and upkeep of rooms and facilities
• Supervise and train staff (housekeeping, maintenance, admin as needed)
• Handle guest complaints and resolve issues promptly and professionally
• Monitor occupancy, revenue, and expenses; prepare reports as required
• Ensure compliance with health, safety, and legal requirements
• Coordinate with booking platforms (e.g., Booking.com, Expedia, etc.) and manage online reviews
• Perform minor maintenance tasks if required.

About You

• Proven experience in motel, hotel, or accommodation management
• Strong customer service and leadership skills
• Ability to manage staff rosters, budgets, and operational tasks
• Hands-on and proactive approach to problem-solving
• Proficient in using booking/reservation systems and Microsoft Office
• Ability to work flexible hours, including weekends and public holidays
• [Optional: RSA, First Aid, or relevant certificates preferred]

Benefits

• Competitive salary package
• On-site accommodation
• Supportive work environment
• Long-term stability and autonomy

What We’re Looking For:

• Previous experience as a Motel, Hotel, or Accommodation Manager.
• Relevant qualifications in Hospitality Management.
• A hands-on, proactive manager who can lead by example
• Strong communication and customer service skills
• Ability to manage a small team and delegate tasks effectively
• Competence with booking systems, online travel agents (e.g., Booking.com, Expedia), and general admin
• Excellent time management and problem-solving abilities
• Flexible and available to work weekends, public holidays, and after-hours as needed
• Reliable, trustworthy, and able to work independently with minimal supervision
• Basic maintenance or handyman skills are an advantage
• Suitable for individuals or couples willing to reside on-site

Job Type: Full-time

Pay: $60,000.00 – $80,000.00 per year

Benefits:

• Housing provided

Work Authorisation:

• Australia (Required)

Work Location: In person