At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Minimum qualifications:

Experience with performing component-level repairs and troubleshooting on technical equipment, diagnosing and troubleshooting operating systems, computer hardware and server hardware.
Experience with networking protocols.
Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Successful candidates must be an Australian citizen and will be required to obtain and maintain an AGSVA TSNV1 security clearance under the Australian Government Protective Security Policy Framework.

Preferred qualifications:

Bachelor's degree or equivalent practical experience.
4 years of experience in maintenance and monitoring of server systems.
Experience in project management and leadership, and collaborating and partnering with teams.
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
Experience working within a data center or network operation center environment, and Linux operating systems.
Ability to travel locally up to 50% as needed, and have a valid drivers licence.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Deploy and operate new data center infrastructure across teams.
Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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