Hayman Island jobs

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

The InterContinental Hayman Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise. We pride ourselves on our diverse and family friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School.

The resort features 182 elegantly designed guest rooms, suites, and villas across four distinct accommodation wings, surrounded by glistening pools, panoramic seascapes and lush tropical gardens. Together with our five distinct restaurants and bars alongside a bespoke collection of destination-inspired private dining experiences, InterContinental Hayman Great Barrier Reef, offers unrivalled luxury resort experiences.

About the Role

As part of our Housekeeping team, you will play an important role in creating memorable guest experiences by ensuring guest rooms, public areas, amenities, and team facilities are consistently clean, fresh, and welcoming. You will support the housekeeping operation through a hands-on approach, strong attention to detail, and a genuine passion for hospitality.

Your day-to-day responsibilities will include:

• Assist Room Attendants and the wider Housekeeping team with daily operational tasks
• Deliver linen, amenities, and housekeeping supplies throughout the property
• Maintain cleanliness and presentation of public areas and back-of-house spaces
• Responding to guest requests promptly and professionally
• Report maintenance issues, hazards, and lost property in a timely manner
• Support deep cleaning programs and room inspections as required
• Ensuring all work is completed in line with hotel brand standards, hygiene requirements, and safety procedures

Base rate $25.93 + penalties + loading

What we need from you

• Previous housekeeping, cleaning, or hospitality experience preferred
• Ability to meet the physical demands of the role, including standing for extended periods, walking long distances, bending, and lifting (up to approximately 15–20kg), and safely handling housekeeping supplies and linen in a fast-paced environment
• Positive, can-do attitude with a strong team-oriented approach
• Passion for delivering exceptional guest experiences
• Strong attention to detail with the ability to maintain high standards while working efficiently

• Good communication and interpersonal skills

What we offer

• World class Staff Facilities including excellent accommodation, a dedicated staff pool, staff beach, two gyms, bar, diner, laundry, boutique shop and more.
• An exciting and ever-changing Colleague Event Calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, Pilates, group bushwalks, cooking classes, BBQ’s, markets and much more.
• Extensive career development opportunities with dedicated onsite trainers and an abundance of professional development including multi-hire programs, skills training and online IHG courses.
• 6300 Hotels & Resorts across the world with a strong talent program to develop and grow your career!

How to Apply

Please visit our Careers Page for all details regarding living and working on Hayman Island at: https://haymanisland.intercontinental.com/careers

or click the ‘Apply Now’ button.

We also invite you to learn more by following our social channels:

• Facebook via @ICHIRcareers and Instagram via @ihg_australia_careers

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.