Health Fitness jobs in Brisbane QLD

THE OPPORTUNITY

Viva Leisure - one of Australia’s leading health and fitness operators - is seeking enthusiastic Member Services team members to join our Club Pilates Brisbane studio in Carina on a casual basis. Our studios, formerly operating as Rebalance, are now proudly part of the global Club Pilates network, with Viva Leisure as the master franchise partner in Australia. This brings together the strength and stability of a major Australian fitness group with the world-class programming and brand recognition of one of the largest Pilates brands globally.

In this role, you will deliver exceptional, personalised service while supporting studio growth through strong member relationships and membership sales. Your day-to-day responsibilities will include assisting members with general enquiries, conducting studio tours for prospective members, driving membership sales, and maintaining a clean, welcoming, and professionally presented studio environment. This is a casual position offering a flexible working schedule.

CLUB PILATES

At Club Pilates, we believe fitness is more than a workout - it’s a lifestyle built on care, connection, and consistency. Our studios are welcoming, community-focused spaces where expert instructors support members to move with confidence and strength.

The transition from Rebalance to Club Pilates marks an exciting new chapter, combining strong local roots with global expertise, modern studio design, and industry-leading equipment and training. Join our team and be part of a forward-thinking environment that values your talent, creativity, and wellbeing, with genuine opportunities to grow your career within Viva Leisure.

SKILLS & QUALIFICATIONS

We are looking for someone with:

• Current First Aid and CPR certification (or willingness to obtain)
• Knowledge of and a passion for the Fitness Industry
• Experience in sales and customer service, ideally within the fitness or retail sectors

KEY RESPONSIBILITIES

• Providing a professional and welcoming experience for all members, visitors, and new joiners, including conducting studio tours and inductions
• Support membership growth by responding to enquiries, following up on leads, and following Viva’s sales process to maximise conversions
• Engage with members, assist with general queries
• Handle administrative duties including phone calls, members feedback, system updates, and shift handovers, escalating issues when necessary
• Maintain a clean, safe, and well-presented studio environment by performing regular cleaning, equipment checks, restocking supplies, reporting hazards and faults, and supporting operational and administrative tasks

YOUR LIFE AT VIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, and Free fitness membership. Permanent employees also get access to CU Health, our virtual health and wellbeing practice connecting you with GPs, Psychologists, Dietitians and Health Coaches anytime, anywhere. Add in central locations with brand new facilities and ongoing learning and development opportunities, and it's easy to see why the possibilities at Viva are endless.

Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.

We make every opportunity last at Viva and are looking to find members of the team to upskill and develop, all with the aim to make Viva the best place to work.

ABOUT VIVA LEISURE

At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry - benefitting our members, shareholders, franchisees, communities, and employees alike.

Established in 2004, Viva Leisure is an Australian-owned, ASX-listed company offering a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training, Pilates, yoga, aquatics, women’s-only facilities, personal training, wellness, and sports nutrition. Our portfolio includes Club Lime, hiit republic, Plus Fitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300 corporate-owned and franchised locations across Australia and internationally.

In 2020, Viva Leisure acquired Chain Collective Group, which now operates as the franchising arm of the business, with Plus Fitness as its flagship brand.

In 2024, Viva Leisure acquired a 34% equity stake in Boutique Fitness Studios (BFS), the master franchisee for Club Pilates, Rumble Boxing, StretchLab, and CycleBar. As part of this partnership, Viva's Rebalance studios successfully transitioned to Club Pilates. Viva also acquired a 25% equity stake in World Gym Australia, together with three corporate-owned World Gym clubs in Queensland - Stafford, Coomera and Underwood. In 2026, Viva expanded its corporate World Gym portfolio with the opening of its flagship Canberra location and launched its newest fitness brand, Zoo Fit.

ACKNOWLEDGEMENT

Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.

As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.

Viva Leisure reserves the right to close this advertisement prior to the stated closing date should a suitable candidate be identified.