Health Support Services jobs in Westmead NSW

Male Forensic & Complex Behaviour Support Worker

Milestone Support Services specialises in supporting individuals with:

• Psychosocial disabilities
• Forensic and justice-related backgrounds
• Complex behaviours
• Mental health challenges
• Transitional accommodation needs
• Youth and adult participants requiring high-level behavioural support

Our team works closely with participants transitioning from:

• Corrections and custodial settings
• Hospital and mental health units
• Homelessness and unstable environments
• Youth justice and community justice pathways

We are building a strong team of resilient, professional male support workers capable of working with high-risk and high-needs participants in a trauma-informed and person-centred manner.

About the Role

We are currently seeking experienced Male Support Workers with backgrounds in:

• Security
• Corrections
• Youth justice
• Mental health
• Community services
• Hospital security
• Behaviour support
• Crisis response environments

This role is ideal for individuals who are confident managing:

• Complex behaviours
• Aggression and escalation
• Emotional dysregulation
• Community risk situations
• Participants with forensic histories
• High-pressure environments

You will support participants both in accommodation settings and out in the community while maintaining professional boundaries, safety awareness, and calm communication.

Key Responsibilities

• Supporting participants with forensic and complex behavioural backgrounds
• Managing challenging situations using de-escalation techniques
• Assisting with daily living and community participation
• Supporting emotional regulation and behavioural goals
• Transporting participants to appointments and activities
• Completing professional incident reports and case notes
• Working collaboratively with allied health teams and coordinators
• Maintaining safety for participants, staff, and the community

Highly Regarded Experience

We strongly encourage applicants with experience in:

• Security industry
• Corrections or custodial settings
• Youth justice
• Mental health wards
• Hospital security
• Drug & alcohol services
• Crisis intervention
• Behavioural support environments

Candidates with strong situational awareness, conflict resolution skills, and professional communication are highly valued.

Essential Requirements

• NDIS Worker Screening Check
• National Police Check
• First Aid & CPR Certificate
• Valid Driver’s Licence and reliable vehicle
• Strong written communication and incident reporting skills
• Ability to remain calm under pressure
• Availability for weekends, active nights, and emergency shifts where required

What We Offer

• Consistent ongoing shifts
• Supportive leadership and management
• Opportunities for growth into senior roles
• Training in forensic support and complex behaviours
• A professional and structured environment
• Rewarding work making real impact in people’s lives

Important

This role is NOT security work. While security and justice-related experience is highly regarded, all support must be delivered using a trauma-informed, person-centred, and recovery-focused approach aligned with NDIS standards.

We are looking for workers who are:

• Calm under pressure
• Professional and emotionally intelligent
• Strong communicators
• Reliable and accountable
• Able to build rapport while maintaining boundaries

Pay: $38.10 – $51.11 per hour

Work Location: In person