Heart Hotel Restaurant & Bar jobs

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature.

Pumphouse Point is an adults-only retreat nestled on Lake St Clair, just 2.5 hours from Hobart. This hidden gem features 21 rooms in two converted heritage buildings, offering an intimate escape in World Heritage wilderness. Only 10 minutes away, the Derwent Bridge Wilderness Hotel boasts soaring ceilings, exposed beams, and a grand double-sided fireplace at the heart of its bar and restaurant—perfect for relaxing by the fire, enjoying a meal, and sipping a drink in a classic alpine pub.

Job Description

• With your experience, create an impact on our guests in this hands-on and detail orientated role
• Staff accommodation available and your own car is a must for remote living!
• Please note: Pumphouse Point is not in an eligible location to be counted towards WHM visa days.

What you’ll do:

We are seeking a skilled Food and Beverage Supervisor to join our team at Pumphouse Point on a full-time basis. You’ll be working to enhance the food & beverage experience for our guests. You'll support your Team to ensure the day-to-day operation is of the highest standard. As part of the leadership team, you will share responsibility of the afterhours phone.

Reporting to the Food & Beverage Manager, you will oversee all aspects of the Highland buffet breakfast, in-room larder picnic style lunch and three course dinners hosted in the dining room. You'll look for opportunities to enhance the guest experience through showcasing local Tasmanian product and upskilling your Team.

You will curate, manage and host a range of specialised tasting events and experiences for our guests, including wine, chocolate and whiskey tastings. A keen interest and extensive knowledge in this field are essential!

What you’ll bring:

• Strong food and beverage leadership experience
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• A vibrant attitude with the ability to work effectively as part of a busy team
• Ability and passion to build the skills and knowledge of our team through great training, coaching and mentoring
• Knowledge of contemporary food and service trends and culinary styles
• Broad knowledge of wine varieties and appropriate food and wine combinations
• Stock management, ordering and invoicing experience
• Rostering experience
• A current drivers licence and car are essential living in a remote location

What’s in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Are you nodding your head as you read this? Apply now, we cannot wait to hear from you or visit our careers site to find out more!

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.