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    • This position provides support to all hospitals within SLHD and will require travelling across facilities.
    • Free Employee Assistance Program (EAP) counselling…
    • View all NSW Health jobs - Camperdown jobs - Support Analyst jobs in Camperdown NSW
    • Salary Search: Desktop Support Officer (Analyst) salaries in Camperdown NSW
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    • Ensure all support requests are logged.
    • Ensure all support requests are assigned.
    • Change the way the Technology support service is perceived, the type of…
    • Escalate complex issues and collaborate with senior support team members.
    • Manage support tickets to meet service levels and customer satisfaction targets.
    • Provide procedural advice and technical fixes to support timely resolution.
    • Recommend process improvements to support consistent, efficient business outcomes.
    • Health & wellbeing support including birthday leave.
    • Contribute to service desk process improvements and project delivery.
    • Maintaining ICT knowledge base with system documentation, procedures and help sheets.
    • Providing client support to users and ensuring that user’s requests are…
    • O Stock Management support, updating of Assets within Asset management tool.
    • O Provide smart hands support for new project setup such as device refresh and IT…
    • As the first point of contact for IT support across Australia, you’ll provide first and second-level technical support while delivering a high level of customer…
    • 1–2 years’ experience in IT support, service desk, desktop support or a similar technical support role.
    • Provide first-line IT support for incidents and service…
    • Knowledge and experience working in a technical support position or have academic knowledge gained at TAFE or University.
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    • We're looking for someone who puts customers at the heart of everything they do and is driven to provide an exceptional experience every time.
    • Participate in on call support roster and be available to work outside business hours, as required.
    • Proactively improve and enhance desktop and application…
    • Provide end-user support across a broad range of IT services, including endpoint & mobile devices, collaboration technologies, conference rooms, and executive…
    • As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls,…
    • Basic networking and infrastructure support.
    • Deliver friendly, responsive support while maintaining excellent customer service.

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Job Post Details

Desktop Support Officer (Analyst) - job post

NSW Health
(part of NSW Government)
3.5 out of 5 stars
Camperdown NSW
$1,943.36 - $2,266.35 a week - Temporary, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $1,943.36 - $2,266.35 a week

Job type

  • Temporary
  • Full-time

Location

Camperdown NSW

Benefits

Pulled from the full job description

  • Parental leave
  • Employee assistance program
  • Salary packaging
  • Meal allowance

Full job description

Employment Type: Temporary Full Time; 38 hours per week up to May 2029
Position Classification: Analyst
Remuneration: $1,943.36 - $2,266.35 per week + Annual Leave Loading + Superannuation
Location: SLHD District Wide Services
Requisition ID: REQ687443


In Sydney Local Health District our vision is Excellence in health and healthcare for all. You will be working in an innovative district that celebrates and invests in the ideas of staff, values people and offers life-long careers. Join the team at one of the leading public health organisations in Australia!


About the Role

Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.


We are seeking a highly motivated and customer-focused Desktop Support Officer to join our EUS team. This role is responsible for providing Level 1 and Level 2 technical support, troubleshooting hardware and software issues, and delivering reliable IT services across the organisation.


The successful candidate will have experience supporting enterprise desktop environments, including Windows 11, Microsoft 365, and Microsoft SCCM. Key responsibilities include providing desktop, laptop, and peripheral support; deploying, configuring, and maintaining endpoint devices; managing software deployments, operating system imaging, and application updates; and ensuring a high level of customer service and user satisfaction.


Candidates should possess strong technical troubleshooting skills, excellent communication abilities, and experience working in a fast-paced, customer-focused IT support environment. Relevant IT qualifications and experience with endpoint management and desktop support technologies will be highly regarded.


This position provides support to all hospitals within SLHD and will require travelling across facilities.


Ideal Candidate

  • Degree/certification in a relevant field, or equivalent work experience, or a combination of study and work experience and must have strong administration experience with SCCM 2012 R2 and above.
  • Experience with MSI & App-V packaging and deployment.
  • Experience working with AD Services & Group Policy.
  • Must have experience with VB/PowerShell scripting skills.
  • Extensive PC/desktop installation and MS Office suite support and experience in a large Windows TCP/IP network.
  • Knowledge of VPN remote access systems.

Benefits and Perks:

  • Monthly Accrued Day Off.

  • Additional public holiday during the Christmas period to enjoy with family and friends.

  • Paid Parental Leave & Annual Leave loading.

  • Extra tax savings through Salary Packaging, Novated Leasing & Meal Entertainment allowance.

  • Enjoy free courses, qualifications and coaching via Sydney Education.
  • Free Employee Assistance Program (EAP) counselling and support for staff and their families.
  • Annual influenza vaccination on us!
  • Discounted Fitness Passport membership and free telehealth nutrition and wellness resources from qualified professionals.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.


Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.


Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health.


Sydney Local Health District is committed to implementing the Child Safe Standards.


For enquiries, please contact Chetan Mistry via email at Chetankumar.Mistry@health.nsw.gov.au


Join the team enriching health in millions of ways every day, apply now!

Applications Close: 11 September 2026

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