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Hospital Administration Officer jobs in Liverpool NSW

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Job Post Details

Administration Officer (Lvl 3) - Emergency Department - Casual - job post

NSW Health
(part of NSW Government)
3.5 out of 5 stars
Liverpool NSW
$37.27 - $38.44 an hour - Permanent, Part-time, Temp to perm, Full-time, Casual, Contract
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Job details

Pay

  • $37.27 - $38.44 an hour

Job type

  • Temp to perm
  • Part-time
  • Contract

Shift and schedule

  • Weekend availability
  • Rotating roster
  • Shift work

Location

Liverpool NSW

Benefits

Pulled from the full job description

  • Parental leave
  • Annual leave
  • Gym membership
  • Employee assistance program
  • Salary packaging
  • Maternity leave

Full job description

Requisition ID: REQ677420

Employment Type: Casual

Remuneration: $37.27 - $38.44 per hour + 12% Superannuation + Salary Packaging

Location: Liverpool Hospital

Applications close: 19/07/2026

Contact: Desiree Mortier - Emergency Department Clerical Manager on Email: Desiree.Mortier@health.nsw.gov.au or via phone on (02) 8738 4434


Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position.

With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.

Achieve Something Great
The Emergency Department Administration Officer plays a key role in supporting the delivery of safe, timely emergency administrative care by providing high quality administrative and customer service support in a fast-paced clinical environment.

  • This role requires prior administration skills at an intermediate level and is not an entry level role.
  • Working as part of a dedicated Emergency Department administration team, the role collaborates closely with clinicians and support staff to ensure smooth patient flow and positive experiences for patients and families.
  • Through accurate registration, admissions, effective communication, and the respectful handling of sensitive information, this position contributes directly to patient centred care while developing a broad range of administrative and organisational skills across a 24-hour, seven-day service.
  • As a casual staff member you will be required to work shifts already templated on a rotating roster according to your availability. This is a compulsory requirement of the role.
    • Ability to communicate effectively and professionally with internal and external stakeholders ensuring you abide by NSW Health policies, observe CORE values and the NSW Health Code of Conduct.

**Previous applicants need not apply**


Are You the Right Fit?
You would be a right fit if you can:

  • Delivering exceptional customer service in a fast-paced Emergency Department while creating positive experiences for patients, families, and visitors.
  • Showcase your outstanding communication skills by building strong relationships with patients, clinicians, colleagues, and external stakeholders across a dynamic multidisciplinary healthcare environment.
  • Take on a diverse and rewarding role, rotating across reception, patient registration, inpatient admissions, and switchboard services while ensuring seamless support for the department's daily operations.
  • Excel in a high-pressure environment by leveraging your strong administrative, data entry, and organisational skills, while demonstrating adaptability, initiative, and reliability as part of a 24/7 Emergency Department team.

Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

  • Demonstrated experience in providing high-quality administrative and clerical support in a high-volume, fast-paced environment. Computer literacy and accuracy with proficient computer skills with high-accuracy data entry, and experience using complex databases or electronic medical records.
  • Highly developed interpersonal and communication skills, with a proven ability to interact empathetically with distressed patients and diverse communities.
  • Proven ability to work effectively both independently and as part of a multidisciplinary team of clinical and non-clinical staff. Availability and willingness to work a 24/7 rotating roster, including morning, evening, night, weekend, and public holiday shifts.

  • Demonstrated ability to prioritise urgent tasks, multi-task effectively, and maintain emotional resilience under pressure with a solid understanding of patient privacy legislation, confidentiality requirements, and a commitment to the NSW Health Code of Conduct.


If you’d like more details, we’re here to help.

  • Position Information
    • Applicants will be assessed against the criteria in the Position Description.
  • How to Apply
    • Read our application guide and tips for improving your application.
  • Diversity, Culture & Inclusion
    • We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au
    • We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
  • Aboriginal Workforce
    • For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website.


More Than Just a Job – Why Work With Us?

  • Financial Perks
    • 12% superannuation
    • Salary packaging and novated leasing via Smart Salary
    • Annual leave with 17.5% leave loading (for full-time and part-time staff)
    • One extra day off each month for full-time employees
  • Work-Life Balance
    • Flexible work options, including hybrid and varied hours (depending on the role)
    • Paid maternity and parental leave
    • Generous leave options like long service and carers leave
  • Grow Your Career
    • Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
  • Health & Wellbeing
    • Discounted gym membership through Fitness Passport
    • Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

    • Wellbeing programs that promote mental health, resilience, and balance


Additional Information

  • Vaccination Requirements
    • All staff must meet NSW Health’s vaccination and screening requirements before starting.
  • Child Safe Employment
    • South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
  • Temporary Positions
    • For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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