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Hospital Receptionist jobs in Bankstown NSW

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    • This role would suit someone who enjoys working with people, has strong organisational skills and is committed to providing excellent customer service.
    • View all Caritas Medical Centre jobs - Riverwood jobs
    • Salary Search: Receptionist salaries in Riverwood NSW
    • Advanced Health Dental Centre | Bankstown NSW*.
    • Assisting dentists with a variety of dental procedures.
    • Preparing and maintaining treatment rooms.
    • Stand out with a provided uniform that reflects your professionalism.
    • Employee benefits to support your mental and physical wellbeing.
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    • We need your spark, your warmth, and your drive to provide 5-star service and admin experience.
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    • Inbound and outbound phone calls.
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    • Available 2 days per week, Tuesdays and Fridays, plus occasional weekends.
    • Centre hours can be from 8am-6pm Monday to Friday, and weekends 8am-4pm.
    • Hours 7.45am to 5.00pm (Rostered Hours)*.
    • Casual with opportunity for permanent employment for the right candidate.
    • Book, confirm and coordinate appointments.
    • We are in search of a motivated individual who boasts impeccable presentation, superior phone etiquette, outstanding verbal and written communication skills, a…
    • Our company is looking for an office administrator to be responsible for handling clerical tasks in our office and you will be writing emails, letters to…
    • We are in search of a motivated individual who boasts impeccable presentation, superior phone etiquette, outstanding verbal and written communication skills, a…
    • We need someone with medical reception experience and ability with computer software .
    • Times and shifts are negotiable.
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    • As a valued Medical Receptionist, you’ll play a key role in providing quality care to patients with cardiovascular conditions.
    • Deliver a high standard of customer experience and care.
    • Outstanding communicator who is warm and friendly.
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    • Previous experience in medical reception or healthcare administration is preferred.*.
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    • We are looking for a friendly, reliable, and organised Casual Receptionist to join our team for a few shifts each week on an ongoing basis.

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Job Post Details

Receptionist
Caritas Medical Centre
Riverwood NSW 2210
Casual
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Job details

Pay information not provided
Casual
Afternoon shift, Morning shift, Rotating roster, Day shift, Shift work
Riverwood NSW 2210

Full job description

About the Practice

We are a busy, well-established medical practice located in the heart of the Riverwood business district, providing General Practitioner and Allied Health services to our local community.

We are seeking a friendly, professional and motivated Medical Receptionist to join our team on a casual basis.

This role would suit someone who enjoys working with people, has strong organisational skills and is committed to providing excellent customer service. Previous medical reception experience is an advantage but is not essential, as training and support will be provided to the successful applicant.

We welcome applications from candidates who are reliable, eager to learn, adaptable and able to work effectively in a busy healthcare environment.

Key Responsibilities

- Greeting patients and visitors in a friendly, professional and welcoming manner

- Answering incoming phone calls, triaging and directing enquiries appropriately

- Managing appointment bookings, cancellations and patient enquiries

- Performing general administrative duties, including scanning, filing, faxing, data entry and maintaining patient records

- Communicating effectively with patients, clinical staff and other healthcare providers

- Following established practice procedures and administrative protocols

- Handling sensitive patient information with discretion and maintaining patient confidentiality at all times

- Working collaboratively with the reception and clinical teams to ensure the smooth day-to-day operation of the practice

Skills and Attributes

- A friendly, professional and personable telephone manner

- Highly organised with excellent written and verbal communication skills

- Basic computer proficiency, accurate typing and confidence using administrative systems

- The ability to learn new systems, processes and procedures quickly

- Reliability, punctuality and a professional presentation

- The ability to remain calm, courteous and organised in a busy environment

- A patient-focused attitude, with empathy and respect for people from diverse backgrounds

- The ability to work independently when required and contribute positively to a team

- A willingness to follow instructions and work under the supervision of administrative and clinical staff

- An understanding of the importance of confidentiality and privacy in a healthcare setting

Previous medical reception or healthcare administration experience is desirable but not essential. Experience in customer service, retail, hospitality or other administrative roles will also be highly regarded.

Employment Details

Roster: Rotating roster, with morning and afternoon shifts available

Availability required: Monday to Saturday, depending on the practice roster and operational needs

Please specify which days you are available to work, Monday to Saturday.

How to Apply

If you are organised, reliable, approachable and interested in joining a busy medical practice, we would love to hear from you.

Please submit your resume and answer the application questions below. In your application, please include your relevant experience, availability and why you would be a good fit for this position.

Application Questions

- What skills and qualities do you believe are most important for a medical receptionist, and why?

- Why are you interested in working as a medical receptionist at our practice?

- Please describe any previous experience you have in customer service, reception, administration or healthcare. If you do not have previous experience, please explain how your existing skills would help you succeed in this role.

- What is the highest level of education or qualification you have completed, and in which year? For example, Year 12 HSC, 2022.

- What days and times are you available to work? Please specify your availability from Monday to Saturday, indicating morning shifts, afternoon shifts or full-day availability for each day.

Work Location: In person

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