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Hospitality jobs in Sydney NSW

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    • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs…
    • Proven experience in luxury or high-end hospitality or tourism.
    • Welcome and farewell guests with warmth and professionalism.
    • You’ll be supporting guests with specific requirements, such as; unaccompanied minors, guests with disability, or others who require some assistance.
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    • Previous hospitality experience is preferred but not essential.
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    • 2-3 shifts a week with flexibility for more.
    • Staff drink and meal on shift.
    • Bartenders who love crafting delicious cocktails and providing exceptional customer…
    • Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
    • Rotating roster across Monday to Sunday.
    • From taking orders, expertly crafting burritos, restocking fridges and mastering basic food prep, you will showcase your versatility as a team player.
  • Are you an experienced Front of House staff member with a passion for service? Well, so are we! *Join the Team at Da Orazio Trattoria – New opening in…
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    • Great discounts in restaurants both while you’re working, and days off.
    • You will support the restaurant team by assisting with food preparation, customer…
    • A Liquor Team Member works in a retail liquor store (such as BWS, Liquorland, or Dan Murphy's), helping customers while ensuring alcohol is sold responsibly.
    • Previous hospitality experience in a similar role.
    • Leadership experience for management and supervisor positions.
    • Competitive pay based on experience.
    • Responsible for greeting guests, ensuring food and drink service is on time and otherwise maintaining guests experience in a corporate box.
    • Front Office staff will provide an all-round memorable experience to guests in a welcoming and fun environment.
    • You will help manage the flow of the pass, ensuring every dish and beverage looks exactly as it should before delivering it to our guests.
    • Previous event or hospitality experience is a bonus – especially for Team Leaders.
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Job Post Details

Night Guest Service Agent - job post

Oaks Hotels
3.8 out of 5 stars
Sydney NSW
$27.97 - $41.96 an hour - Part-time

Job details

Pay

  • $27.97 - $41.96 an hour

Job type

  • Part-time

Shift and schedule

  • Weekend availability
  • Monday to Friday
  • Shift work
  • Public holidays

Location

Sydney NSW

Benefits

Pulled from the full job description

  • Health insurance
  • Employee assistance program

Full job description

Company Description


Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.


Job Description


Oaks Sydney Goldsbrough Suites are looking for a Part-Time Night Guest Service Agent who is passionate about hospitality and thrives on creating memorable guest experiences. If you pride yourself on delivering service with warmth, professionalism, and a personal touch, we’d love to hear from you.

From the moment guests arrive, your welcoming presence will make them feel right at home. You’ll play a vital role in guiding them through their stay; from smooth check-ins and check-outs to sharing local tips on attractions and eateries, leaving a lasting impression with your superb customer service and positive energy.

Key Responsibilities Include:

  • Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
  • Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
  • Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
  • Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

  • Shift times: 8pm to 8am

Hourly Rates (excluding superannuation):

Monday - Friday: $27.97 per hour + penalties

Saturday: $34.96 per hour + penalties

Sunday: $41.96 per hour + penalties


Qualifications


Successful candidates will have:

  • Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
  • Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
  • Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
  • Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
  • Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
  • Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information


At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

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