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Job Post Details

Housekeeping Roles - job post

Shangri-La Hotels
3.3 out of 5 stars
The Rocks NSW 2000
Full-time, Casual
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Casual
  • Full-time

Shift and schedule

  • Weekend availability
  • Public holidays

Location

The Rocks NSW 2000

Full job description

Join Our Housekeeping Heroes at Shangri-La Sydney!


At Shangri-La Sydney, we take pride in delivering world-class hospitality with genuine warmth, elegance, and attention to detail. We are currently seeking passionate and dedicated individuals to join our Housekeeping team across multiple roles.


If you have an eye for detail and a passion for creating exceptional guest experiences, we would love to hear from you.


Opportunities Available


We are hiring for the following roles:

  • Floor Supervisor - Full Time
  • Houseperson - Full Time
  • Turndown Attendant - Casual

About the Roles:


Floor Supervisor (Full Time)


As a Floor Supervisor, you will lead and inspire the housekeeping team to maintain the highest standards of cleanliness and presentation across guest rooms and public areas.


Key responsibilities:

  • Supervise and support Room Attendants on assigned floors
  • Conduct quality checks to ensure brand standards are consistently met
  • Coordinate daily room assignments and prioritise VIP/special requests
  • Provide coaching and training to team members
Houseperson (Full Time)

As a Houseperson, you will be an essential support to the housekeeping team, ensuring operations run smoothly behind the scenes.


Key responsibilities:

  • Replenish linen, amenities, and supplies across floors
  • Maintain cleanliness in service areas and corridors
  • Assist Room Attendants and Supervisors as needed
  • Respond promptly to guest and operational requests

Turndown Attendant (Casual)


As a Turndown Attendant, you will play an important role in creating memorable evening experiences for our guests.


Key responsibilities:

  • Prepare guest rooms for evening comfort (turndown service)
  • Refresh rooms to ensure a luxurious and welcoming atmosphere
  • Deliver personalised touches that elevate the guest experience
  • Maintain cleanliness and attention to detail at all times

About You

  • Passionate about hospitality and guest service
  • Strong attention to detail and high personal standards
  • Able to work in a fast-paced, team-oriented environment
  • Previous housekeeping experience is an advantage (but not essential for all roles)
  • Flexible availability, including weekends and public holidays

Why Join Shangri-La Sydney?

  • Be part of a globally recognised luxury hotel brand
  • Work in a supportive and inclusive team environment
  • Opportunities for career growth and development
  • Competitive benefits and staff perks
  • Stunning workplace overlooking Sydney Harbour

Apply Now


If you are ready to be part of an exceptional team and contribute to unforgettable guest experiences, we invite you to apply today.

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