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IT Desktop Support jobs in Brisbane QLD

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    • Windows, macOS, and Microsoft 365 support.
    • An IT Support Specialist helps employees or customers solve computer, software, network, and technical problems.
    • Experience in IT support, service desk, or desktop support environments.
    • Career development and certification support.
  • View similar jobs with this employer
    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
    • Knowledge of business systems and application support.
    • Relocation support and discounted company housing are available, along with a residential allowance.
    • Provide remote escalation support where required.
    • Windows support (RDP, OS deployment, server/desktop admin, file handling, peripherals).
    • Providing technical support across the company (this may be in person or remotely).
    • We are looking for a help desk technician (Tier 2) to be responsible for…

Job Post Details

IT Support Specialist Full Time - job post

OfficeMaps
Brisbane QLD
From $5,500 a month - Full-time

Job details

Pay

  • From $5,500 a month

Job type

  • Full-time

Location

Brisbane QLD

Benefits

Pulled from the full job description

  • Childcare assistance
  • Housing allowance
  • Parental leave
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance

Full job description

OfficeMaps is an Australian SaaS company that provides workplace management software for hot desking, desk/room booking, employee directories, and interactive office floorplans to help organisations manage hybrid workspaces.

An IT Support Specialist helps employees or customers solve computer, software, network, and technical problems. They are responsible for keeping IT systems running smoothly and providing technical assistance.

Typical duties include:

Installing and configuring computers, printers, and software

Troubleshooting hardware and software issues

Managing user accounts and passwords

Supporting networks, Wi-Fi, email, and cloud systems

Responding to help desk tickets and technical requests

Maintaining cybersecurity and system updates

Training staff on IT systems and tools

Documenting technical problems and solutions

Common skills employers look for:

Windows, macOS, and Microsoft 365 support

Networking basics (TCP/IP, routers, VPNs)

Customer service and communication skills

Problem-solving and troubleshooting

Knowledge of cybersecurity practices

Experience with ticketing systems like Jira or ServiceNow

Pay: From $5,500.00 per month

Benefits:

  • Childcare assistance
  • Dental insurance
  • Health insurance
  • Housing allowance
  • Life insurance
  • Maternity leave
  • Parental leave
  • Visa sponsorship
  • Vision insurance

Work Location: In person

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