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IT Desktop Support jobs in Brisbane QLD

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    • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices.
    • :Provide on-site and remote support as needed.
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    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
    • Provide walk up TechBar support for hardware software and access issues.
    • Provide in person TechBar support to end users, troubleshooting device and application…
    • These roles will see you play a pivotal part in ensuring smooth IT operations and delivering high-quality support to our staff.
    • This is a hands-on role providing Level 1 and Level 2 desktop and infrastructure support within a large enterprise environment.
    • TRAVEL: Yes, 10% of the Time.
    • Provide internal systems support including switches, routers, servers, data & voice, and desktop for all users across Compass Group.
    • As a Desktop Support Engineer, you will be responsible for delivering end-user desktop support and for providing Level 2 support to the broader Global System…
    • Qualification in a computing discipline and/or a minimum of 2 years relevant experience in an IT support function.
    • Maintain a current Driver’s Licence.
    • Full Time (Mon to Fri).
    • You are expected to have excellent customer service and communication skills. *.
    • This role will be ideal for someone who is currently…
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    • Experience providing desktop or IT support in a corporate or customer-facing environment.
    • Provide onsite desktop support at customer sites, responding to…
    • Operating system and application support across:
    • O macOS (OS X) support experience.
    • Travel regularly to mine site locations to deliver in-person IT support and…
    • Have 1+ years’ experience in IT support or help desk roles.
    • Providing Level 1 Service Desk support for hardware, software, and access issues.

Job Post Details

IT /Desktop Support Engineer (Level -1) - Designated 2 days Onsite /week Only - job post

ADVANCE GLOBAL IT SUPPORT
Morningside QLD 4170
$350 - $370 a day - Contract

Job details

Pay

  • $350 - $370 a day

Job type

  • Contract

Location

Morningside QLD 4170

Full job description

Location: Morningside QLD 4170, Australia
Contract: B2B
Job Type: Designated - 2 days only (Monday & Thursday)
Schedule: Local Business hour

Job Overview

We are seeking a skilled and proactive EUC L1 Support Engineer to join our team on a 12-month B2B contract based in Brisbane Australia. The ideal candidate will provide first-line technical support to end users, ensuring smooth operation of end-user computing environments. Candidate will provied support only 2 days (Monday & Thursday) per week onsite.

Key Responsibilities

  • Provide Level 1 (L1) technical support for desktops, laptops, printers, and mobile devices
  • Troubleshoot hardware and software issues
  • Install, configure, and maintain operating systems and applications
  • Manage user accounts, passwords, and access permissions
  • Support Microsoft Office 365 and common enterprise applications
  • Respond to tickets and incidents within agreed SLAs
  • Escalate complex technical issues to L2/L3 support teams when required
  • Maintain accurate documentation of issues and resolutions
  • :Provide on-site and remote support as needed

Required Qualifications & Skills

  • Proven experience in End User Computing (EUC) or IT Support (L1 level)
  • Strong knowledge of Windows OS, Microsoft Office 365, and basic networking
  • Familiarity with ticketing systems and ITIL processes
  • Excellent troubleshooting and communication skills
  • Ability to work independently and manage priorities effectively
  • Mush have full time work rights in Australia.

Pay: $350.00 – $370.00 per day

Application Question(s):

  • Do you have an active ABN?

Work Authorisation:

  • Australia (Required)

Work Location: In person

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