IT Desktop Support jobs in Melbourne VIC

Selection Criteria

SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.

SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary.

SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the position.

SC4 Capacity to work cooperatively with a range of people including teachers, education support, students and parents.

SC5 A commitment to professional learning and growth.

SC6 Demonstrated knowledge of Information Technology.

Role

Performs and/or supervises tasks that are carried out in accordance with guidelines, accepted practice and school policy. This may include the supervision and coordination of other education support class staff within the work area or educational program. Supervision and coordination would be limited to ensuring routine tasks are performed to required standards. Input into identifying training needs and development of education support class staff within the work area or educational program becomes an important feature at range 2.

Specialised support to achieve specific outcomes is a feature of range 2. Typically this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the operation of a work area (e.g. managing the day to day operation of a school office) under the direction of the principal or another senior manager.

Provides support to teachers and students that is beyond the routine support provided at education support class Level 1, range 1. Within an educational program assists teachers with the coordination of the support function, such as directing/organising the work of other support staff or providing a specialist support role.

An education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee's position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.

Responsibilities

• Ensure day to day IT faults and service interruptions are responded to with a sense of urgency and that service delivery processes are followed.
• Maintenance of key digital systems (i.e. Timetabler, CASES21, Compass, Office365) for communication, information management and teaching and learning both with the College and from the College to broader community.
• Assist in the installation and maintenance of all ICT infrastructure and equipment at Kambrya College in a way that develops student learning opportunities and ensures compliance with DET policies and procedures.
• Ensure the security and integrity of the College's ICT systems in line with DET policies and procedures.
• Maintain all ICT hardware in the College. Hardware includes computers, printers, copiers, servers, wireless network hardware, LAN hardware, projectors, etc.
• Support the school's BYOD program.
• Assist in the maintenance of the College web site.
• Monitor internet usage and printing/copying account for staff and students.
• Demonstrate a high level of confidentiality, respect and discursion.
• Comply with the College's policies and procedures.
• Maintain a health and safe working environment.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).

Additional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via marrung@education.vic.gov.au

Applicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:

https://www2.education.vic.gov.au/pal/child-safe-standards/policy

DE Values

The department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:

https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview

Conditions of Employment

• All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
• Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
• A probationary period may apply during the first year of employment and induction and support programs provided.
• Detailed information on all terms and conditions of employment is available on the Department's Human Resources website at http://www.education.vic.gov.au/hrweb/Pages/default.aspx

Location Profile

Kambrya College is a co-educational Government secondary school in Berwick, Victoria, Australia. In 2026, we have a student population of over 2500 students. We offer a broad range of programs from Years 7-12, culminating in highly effective VCE (academic and vocational majors) programs in the senior years. Our VCE results place us in the top 13% of Victorian Government Secondary Schools.

Our staff culture is one of both high expectations and collective efficacy. Our annual DET staff opinion survey results consistently show that we are 10-20% above the state average in all core indicators, such as school climate, collective efficacy, collective focus on student learning, and staff trust in colleagues. Overall, our staff survey results show that for school climate indicators we are in the top 10% of all Victorian Government Schools. Our College also has a strong focus on developing leadership skills for staff, and we have a broad range of leadership positions available for staff to progress their careers. We take particular pride in our approach to supporting and mentoring teachers who are new to the profession.

Kambrya College provides outstanding support and opportunities for all teachers to develop their skills. Our school culture is extremely positive, with Department of Education School Staff Survey results above the 90th percentile in many categories. For example, our ¿Staff Trust in Colleagues¿ component in 2023 was in the 92nd percentile in the state.

Graduate teachers are extensively supported to achieve their full registration with VIT, through a simple and streamlined process with extensive support. In addition to the regular 5% reduction, our beginning teachers have their teaching load further reduced to give them access to DE¿s ¿Career Start Program¿ which includes PD and additional mentoring.

The career opportunities at Kambrya College are vast. With a structured Leadership Development Program, one-to-one GROWTH coaching for all teachers and tiered opportunities for leadership and development, we have an extremely high staff retention rate.

In the Junior School (Years 7-9) we operate four vertical sub-schools which each reflect one of our core values (integrity, achievement, respect and compassion). Students join one of these four sub schools and remain in this sub school with their peers and a core group of teachers until the end of Year 9. Senior School students are still part of a sub school however they have their own separate buildings and facilities including a study room and access to a small kitchen.

Our College has a great range of facilities, including seven fully functional science laboratories, three kitchens (including one hospitality centre), a three court gymnasium complex, a 200 seat performing arts theatre, woodwork and systems technology rooms and art studios. The College has a strong focus on developing numeracy and literacy skills for all students and has a range of programs to support student development. To support aspiring athletes, the College also runs an Athlete Development Program and has recently constructed a new fitness centre to support their program. For those with a passion for performing arts, the College offers a Musician Development Program (MDP) with a large number of bands/ensembles, specialist instrumental staff, a variety of instruments to learn and numerous opportunities to perform. The annual College Production brings together all aspects of visual and performing arts and remains one of the prized all-inclusive student events on the calendar each year. Our vocational training facilities for senior students include fully equipped centres for Building and Construction, Plumbing, Hairdressing, Beauty Services, Hospitality and Kitchen Operations, and Sport and Recreation Management. At the end of 2024 a stunning new two-story building was opened, along with an extension to the science wing of two additional chemistry classrooms.

Kambrya builds and maintains strong international connections with sister schools in Japan and Germany. Furthermore, the College facilitates a range of Australian based camps and experiences for students.

We have a strong focus on student health, engagement and wellbeing, and we are use a School Wide Positive Behaviour System to recognise student behaviours and create a culture of mutual respect. We have a large Student Health, Wellbeing and Engagement Centre which hosts a range of clinicians and counsellors to support students. We have a range of tailored programs to support both the emotional and academic development of our students.

Our annual Student Attitudes to School survey results demonstrate that we are a school on a strong trajectory of improvement, and in the last five years we have increased all measures significantly. Many are now in the top 20% of the state, and some even in the top 10%. Overall, we increased from the bottom 49% in 2017 to the top 25% of all Victorian Government Secondary Schools in 2022.

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