IT Help Desk Support jobs in Brisbane QLD
- Data#3Brisbane QLD
- Childcare assistance
- Professional development assistance
- Employee mentoring program
- Employee stock purchase plan
- Parental leave
- Health insurance
- Experience in IT support, service desk, or desktop support environments.
- Career development and certification support.
- Bolton ClarkeBrisbane QLD 4059
- Health insurance
- Gym membership
- Insurance services
- Employee assistance program
- Salary packaging
- Minimal experience in service desk support, including troubleshooting and resolving technical issues for end-users is preferred.
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- Compass Group AustraliaBrisbane QLD 4000
- Be available to travel onsite to support IT services.
- Minimum of 3 years’ experience in a Service Desk or IT support role.
- Provide remote assistance as well.
- Affinity Education GroupBrisbane QLD
- Strong Microsoft 365 and Windows 10/11 support experience.
- 2+ years’ experience in an IT helpdesk/service desk role.
- Affinity Education GroupBrisbane QLD
- Strong Microsoft 365 and Windows 10/11 support experience.
- 2+ years’ experience in an IT helpdesk/service desk role.
- Brennan ITBrisbane QLD
- Being an Australian Citizen is beneficial for NV1 Clearance later down the line but for this particular role, it is not required.
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Service Desk Manager
Often replies in 1 dayFirst FocusBrisbane QLD 4000- Paid training
- Company car
- Leading and mentoring a pod of support professionals and support technicians.
- Improving processes, removing friction, and generally making life easier for the…
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- Auto & General HoldingsBrisbane QLD 4000
- Paid volunteer leave
- Have 1+ years’ experience in IT support or help desk roles.
- Providing Level 1 Service Desk support for hardware, software, and access issues.
Workplace Engineer
Often replies in 1 dayCapgeminiBrisbane QLD- Experience providing desktop or IT support in a corporate or customer-facing environment.
- Provide onsite desktop support at customer sites, responding to…
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Job Post Details
IT Support Specialist – Data#3 Australia - job post
Job details
Pay
- From $7,917 a month
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Childcare assistance
- Professional development assistance
- Employee mentoring program
- Employee stock purchase plan
- Parental leave
- Health insurance
- Vision insurance
Full job description
IT Support Specialist
Data#3 | Australia
Deliver Exceptional IT Support Across Enterprise Environments
Data#3 is seeking a customer-focused IT Support Specialist to provide technical support to end users and business clients. This role involves troubleshooting hardware, software, network, and Microsoft platform issues while delivering outstanding service in a fast-paced IT environment.
What You'll Do?
Technical Support
Provide Level 1 and Level 2 IT support to users and customers.
Troubleshoot Windows operating system, hardware, and software issues.
Support Microsoft 365 applications and cloud services.
Configure and deploy desktops, laptops, printers, and mobile devices.
Resolve network connectivity and user access issues.
Manage user accounts and permissions through Active Directory.
Service Desk & Incident Management
Log, track, and resolve support tickets within agreed SLAs.
Escalate complex technical issues to senior engineers when required.
Document troubleshooting steps, resolutions, and technical procedures.
Contribute to continuous service improvement initiatives.
Customer & Infrastructure Support
Deliver professional and responsive customer service.
Communicate technical information clearly to non-technical users.
Assist with software deployments, upgrades, and user onboarding.
Support hardware installations, replacements, and maintenance activities.
Monitor IT systems and proactively identify potential issues.
What We're Looking For:
Experience in IT support, service desk, or desktop support environments.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience with Active Directory user administration.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service abilities.
Ability to work independently and as part of a team.
Desirable Skills
CompTIA A+, Network+, Microsoft, or similar certifications.
Knowledge of ITIL service management practices.
Exposure to Microsoft Azure and cloud technologies.
Experience supporting enterprise or managed services environments.
Why Join Data#3?
Work for one of Australia’s leading ICT solutions providers
Exposure to enterprise technologies and cloud platforms
Career development and certification support
Collaborative and innovative technology environment
Opportunities to work with major government and commercial clients
Apply today and build your IT career with Data#3.
Pay: From $7,917.00 per month
Benefits:
- Childcare assistance
- Dental insurance
- Employee mentoring program
- Employee stock purchase plan
- Health insurance
- Life insurance
- Maternity leave
- Parental leave
- Professional development assistance
- Profit sharing
- Salary packaging
- Vision insurance
Work Location: In person