IT Helpdesk Support jobs in Sydney NSW

IT Support / Junior IT Support — Part-Time

Company: Harry Design Studio
ABN: 44 803 028 374
Location: 2 Chichester Street, Maroubra NSW 2035
Work type: Part-time, with potential to become full-time after 3–6 months
Email applications to: harry.studio@outlook.com

Harry Design Studio is currently developing a new platform to support builders, designers and residential construction businesses. We are looking for a motivated IT Support person to join our team on a part-time basis and assist with the development, setup and ongoing support of the platform.

This role would suit a recent IT graduate, junior IT professional, or someone with strong technical skills who is interested in growing with a small but expanding design and construction-related business.

About the role

You will assist with general IT support, platform testing, troubleshooting, system setup, user support and day-to-day technology tasks. As the platform grows, there may be an opportunity for this role to become full-time after 3–6 months.

Key responsibilities

• Provide general IT support for the business and platform
• Assist with testing and improving the platform
• Troubleshoot basic software, website, email, cloud storage and system issues
• Help manage files, data, user accounts and digital workflows
• Communicate with internal staff and external users when required
• Support the setup and improvement of business systems
• Assist with documentation, reporting and user feedback
• Work closely with the business owner to improve the platform and internal processes

The ideal candidate

We are looking for someone who is:

• A recent IT graduate, IT student, or junior IT support person
• Interested in technology, design and residential construction
• Smart, quick to learn and proactive
• A good communicator
• Organised and reliable
• Able to work independently and solve problems
• Comfortable learning new systems and platforms
• Interested in growing with the company long term

Preferred skills and experience

• Basic knowledge of IT support, websites, software or platform systems
• Experience with Microsoft Office, Google Workspace, cloud storage and email systems
• Basic understanding of websites, hosting, domains or online platforms
• Ability to read or understand architectural drawings is highly preferred
• Interest in architecture, building design or residential construction is an advantage
• Good written and spoken English communication skills

What we offer

• Flexible part-time role
• Opportunity to grow into a full-time position after 3–6 months
• Hands-on experience in a real business environment
• Exposure to design, construction and technology
• Friendly and supportive small-business environment
• Opportunity to be involved in the early stage of a new platform

How to apply

Please email your resume and a short introduction to:

harry.studio@outlook.com

In your email, please include:

• Your IT experience or study background
• Your availability
• Your expected hourly rate
• Whether you are able to attend the office in Maroubra when required
• Any experience or interest in architecture, design, construction or reading architectural drawings

Pay: $55,015.65 – $99,539.00 per year

Work Location: In person