IT Helpdesk Support jobs in Sydney NSW
- Blacktown City CouncilBlacktown NSW
- Ongoing training and development support.
- You also deliver technology training, support system upgrades and contribute ideas that improve library services and…
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- Salary Search: Library IT Officer salaries in Blacktown NSW
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- SupagluSydney Western Suburbs NSW
- Provide first-line IT and helpdesk support to studio staff.
- Basic networking and infrastructure support.
- Deliver friendly, responsive support while maintaining…
- Camden CouncilOran Park NSW
- Proven experience providing support in a level 1 service desk capacity.
- Demonstrated experience in service desk support including efficient management of…
- HOYTSSydney NSW 2000
- You'll cover the full breadth of IT support — infrastructure, application support, networks, call handling, issue logging, technical administration and head…
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- SafranSydney NSW
- Previous experience in an IT support or helpdesk role (a plus).
- Network Support: Assist in monitoring network performance and providing basic network setup…
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- GoFundMeSydney NSW
- Parental leave
- Health insurance
- Administrative support for our Cloud based services.
- May require travel to support office events.
- A/V support for our all hands meetings.
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- TeamtailorSydney NSW 2000
- Annual leave
- Has a solid background in customer support (bonus points for SaaS experience).
- Provide fast, friendly chat and email support (chat is our main source, and we…
- TeamtailorSydney NSW 2000
- Annual leave
- Has a solid background in customer support (bonus points for SaaS experience).
- Provide fast, friendly chat and email support (chat is our main source, and we…
- Centorrino TechnologiesPenrith NSW
- In this permanent embedded role, you will play a crucial role in delivering high-quality, onsite technical support to our customers within the Education Sector.
- Flower PowerErskine Park NSW 2759
- Travel reimbursement
- Provide after-hours IT support as part of the IT team's after-hours support roster.
- The ability to handle multiple IT helpdesk and support enquiries both…
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- MNL TechnologiesSydney NSW
- O Stock Management support, updating of Assets within Asset management tool.
- O Provide smart hands support for new project setup such as device refresh and IT…
- FujitsuSydney NSW 2000
- Paid volunteer leave
- Provide procedural advice and technical fixes to support timely resolution.
- Recommend process improvements to support consistent, efficient business outcomes.
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IT Helpdesk Support Officer | Minto, South - West Sydney
Often replies in 1 dayRedoxMinto NSW- Free food
- Paid volunteer leave
- On-site parking
- Answer incoming calls and monitor support queues for the IT helpdesk.
- Triage support requests, troubleshoot and provide first / second level support.
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- Employment HeroSydney NSW 2000
- Birthday leave
- Active Directory and Microsoft 365 support.
- Provide high-quality IT support and exceptional customer service.
- Proven ability to deliver high-quality IT support…
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- This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.
- BVN ArchitectureSydney NSW
- Parental leave
- Change the way the Technology support service is perceived, the type of support we provide, and why we provide it.
- Ensure all support requests are logged.
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Job Post Details
Library IT Officer - job post
Job details
Pay
- From $1,566.66 a week
Job type
- Permanent
- Full-time
Location
Full job description
Job No: BC3677
Location: Blacktown, NSW
Employment Status: Permanent, full-time No. of Vacancies: 1 Closing Date: 20 Sep 2026 AEST
Lead with purpose. Shape progress for a growing city.
Help shape the technology that keeps Blacktown City's libraries connected. As a Library IT Officer, you support the systems, devices and digital services that staff and customers use every day across our library network. From public computers and self-service technology to software, peripherals and Wi-Fi, you help ensure technology is available, reliable and easy to use.
You provide hands-on technical support, install and test hardware and software, troubleshoot issues, maintain documentation, and work with vendors and Council's Digital Services team to resolve problems. You also deliver technology training, support system upgrades and contribute ideas that improve library services and the customer experience.
Your work directly supports people accessing information, learning new skills, using digital services and staying connected with their community. By keeping library technology running smoothly, you help create welcoming and accessible spaces where residents can learn, create and participate in community life.
Join one of NSW's most progressive councils and enjoy stable employment, career development opportunities and exposure to a broad range of technologies and projects. This role suits a customer-focused IT professional who enjoys solving problems, working with people and finding practical solutions that make a difference for staff and the community.
At Blacktown City Council, good people make great teams, and great teams build great cities. Here, you will find the stability and support to keep growing, along with:
- a secure, permanent, full-time role with one of Australia's largest councils
- an entry level salary commencing at $1,566.66 per week
- a 35-hour working week
- access to Council's flextime arrangement
- 12% superannuation and competitive leave entitlements
- ongoing training and development support
- access to Fitness Passport, social clubs and wellbeing programs.
Our commitment to safety
Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.
We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.
For more detail on this opportunity, click here to view or download the position description.
Closing date: Sunday 20 September 2026, 11.59 pm
Contact officer: Mark Friggieri on 0416 149 969 or at mark.friggieri@blacktown.nsw.gov.au
Internal ref: BCC1156