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IT Helpdesk Support jobs in Sydney NSW

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    • Provide general IT support for the business and platform.
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Job Post Details

IT Support - job post

Harry Design Studio
2 Chichester Street, Maroubra NSW 2035
$55,015.65 - $99,539.00 a year - Part-time

Job details

Pay

  • $55,015.65 - $99,539.00 a year

Job type

  • Part-time

Location

2 Chichester Street, Maroubra NSW 2035

Full job description

IT Support / Junior IT Support — Part-Time

Company: Harry Design Studio
ABN: 44 803 028 374
Location: 2 Chichester Street, Maroubra NSW 2035
Work type: Part-time, with potential to become full-time after 3–6 months
Email applications to: harry.studio@outlook.com

Harry Design Studio is currently developing a new platform to support builders, designers and residential construction businesses. We are looking for a motivated IT Support person to join our team on a part-time basis and assist with the development, setup and ongoing support of the platform.

This role would suit a recent IT graduate, junior IT professional, or someone with strong technical skills who is interested in growing with a small but expanding design and construction-related business.

About the role

You will assist with general IT support, platform testing, troubleshooting, system setup, user support and day-to-day technology tasks. As the platform grows, there may be an opportunity for this role to become full-time after 3–6 months.

Key responsibilities

  • Provide general IT support for the business and platform
  • Assist with testing and improving the platform
  • Troubleshoot basic software, website, email, cloud storage and system issues
  • Help manage files, data, user accounts and digital workflows
  • Communicate with internal staff and external users when required
  • Support the setup and improvement of business systems
  • Assist with documentation, reporting and user feedback
  • Work closely with the business owner to improve the platform and internal processes

The ideal candidate

We are looking for someone who is:

  • A recent IT graduate, IT student, or junior IT support person
  • Interested in technology, design and residential construction
  • Smart, quick to learn and proactive
  • A good communicator
  • Organised and reliable
  • Able to work independently and solve problems
  • Comfortable learning new systems and platforms
  • Interested in growing with the company long term

Preferred skills and experience

  • Basic knowledge of IT support, websites, software or platform systems
  • Experience with Microsoft Office, Google Workspace, cloud storage and email systems
  • Basic understanding of websites, hosting, domains or online platforms
  • Ability to read or understand architectural drawings is highly preferred
  • Interest in architecture, building design or residential construction is an advantage
  • Good written and spoken English communication skills

What we offer

  • Flexible part-time role
  • Opportunity to grow into a full-time position after 3–6 months
  • Hands-on experience in a real business environment
  • Exposure to design, construction and technology
  • Friendly and supportive small-business environment
  • Opportunity to be involved in the early stage of a new platform

How to apply

Please email your resume and a short introduction to:

harry.studio@outlook.com

In your email, please include:

  • Your IT experience or study background
  • Your availability
  • Your expected hourly rate
  • Whether you are able to attend the office in Maroubra when required
  • Any experience or interest in architecture, design, construction or reading architectural drawings

Pay: $55,015.65 – $99,539.00 per year

Work Location: In person

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