As the FM Applications Manager, you’ll lead the people, operational performance, technology direction and ongoing development of the FM Applications service at Fiona Stanley Hospital. You’ll work with a diverse applications team supporting business-critical, clinical and operational systems. Your leadership will help deliver stable, reliable and effective technology services while shaping the future direction of the application portfolio.

You’ll make a positive impact by:

Leading and developing a capable, accountable and high-performing applications team
Managing stable, reliable and contractually compliant application services
Developing application lifecycle plans, technology roadmaps and service improvements
Providing clear advice on application priorities, investment, upgrades and replacement
Strengthening vendor performance, service governance and stakeholder relationships
Driving continuous improvement, knowledge management and succession planning

Serco is a place for you

You could be a great fit if you have:

Experience leading and developing high-performing technical teams in a complex, 24/7 environment
Strong people leadership, coaching, workforce planning and performance management skills
Experience managing application portfolios, technology roadmaps and lifecycle planning
Sound knowledge of service delivery, operational governance, risk and continuous improvement
Strong vendor, stakeholder and financial management experience
The ability to turn technical challenges into clear business outcomes and recommendations

You’ll bring well-developed communication, influencing, problem-solving and decision-making skills, along with a collaborative, customer-focused and accountable leadership style. You’ll also need a degree in Computer Science, Information Technology or a related discipline, or equivalent industry experience, plus ITIL certification or demonstrated equivalent service management experience.

The role requires participation in an on-call roster and support for major incident management as required.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures. By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

How to Apply

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Impact a better future at Serco.

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