IT Medical jobs in Perth WA
- TechBrainPerth WA
- Client focused, creating strong relationships.
- Lovers of technology and learning, so they have diverse and varied IT skills and knowledge.
- View all TechBrain jobs - Perth jobs - Helpdesk Specialist jobs in Perth WA
- Salary Search: Response Team (Help Desk) Level 1 salaries in Perth WA
- Red PiranhaPerth WA
- The Red Piranha environment is a fast paced, security focused environment and the IT Systems Administrator role has significant impact on business operations.
- View all Red Piranha jobs - Perth jobs - Systems Administrator jobs in Perth WA
- Salary Search: IT Systems Administrator salaries in Perth WA
- See popular questions & answers about Red Piranha
- Amazon Commercial Services Pty LtdJandakot WA
- You'll maintain a wide variety of tech, from fixing laptops to creating complex automations, troubleshooting live and in person while partnering with remote…
- DDH1 Drilling PTY LTDCanning Vale WA 6155
- Employment Type: Full-time | Permanent.
- You’ll be involved across a broad range of technologies, including Microsoft 365, Entra ID, Azure, networking, server…
- Epic ITNorth Perth WA 6006
- Proactive System Monitoring: Utilize RMM tools to monitor client infrastructure, identify potential issues, and prevent downtime before it impacts clients.
- View all Epic IT jobs - North Perth jobs - Systems Administrator jobs in North Perth WA
- Salary Search: Level 3 System Administrator salaries
- FugroPerth WA
- Act as the first point of contact for end users in the field or remote operations centers and as 2nd line escalation point for Support Assistants and…
- View all Fugro jobs - Perth jobs - Senior IT Administrator jobs in Perth WA
- Salary Search: Senior IT Support Administrator salaries in Perth WA
- Serco PlcWooroloo WA 6558
- Providing responsive first and second level support for customer enquiries and incidents.
- Managing incidents and service requests from initial logging through…
- View all Serco Plc jobs - Wooroloo jobs - IT Support jobs in Wooroloo WA
- Salary Search: IT Support Officer (IT) salaries
- See popular questions & answers about Serco Plc
- Ever Nimble LtdWest Perth WA 6005
- Experienced tech experts to learn from;
- Team member discounts on IT Equipment purchased from https://store.evernimble.com;
- Opportunities to travel for work;
- View all Ever Nimble Ltd jobs - West Perth jobs - IT Support jobs in West Perth WA
- Salary Search: IT Support Technician salaries in West Perth WA
- Tes GlobalOsborne Park WA 6017
- Reporting to the IT Operations Manager, you'll play a key role in supporting Tes employees across Australia and globally, ensuring staff have secure, reliable…
- ATI-MiragePerth WA 6000
- Can delivery virtually (and use different technology for engagement purposes).
- View all ATI-Mirage jobs - Perth jobs - IT Analyst jobs in Perth WA
- Salary Search: IT Consulting salaries in Perth WA
- Baker HughesJandakot WA 6164
- The AMO Technician - Electromechanical you would be responsible for Troubleshooting, testing, assembling, disassembling and perform individual inspection of…
- View all Baker Hughes jobs - Jandakot jobs - Senior Technician jobs in Jandakot WA
- Salary Search: ARMO Tech - Electro Mech II salaries
- See popular questions & answers about Baker Hughes
- SchlumbergerPerth WA
- To apply, you must have completed three years of an undergraduate degree, or be in a Master’s or PhD program, in engineering, applied science, manufacturing, or…
- SchlumbergerPerth WA
- To apply, you must have completed three years of an undergraduate degree, or be in a Master’s or PhD program, in engineering, applied science, manufacturing, or…
- Macmahon Holdings LimitedPerth WA
- Being part of this function offers broad exposure to Macmahon’s all operating companies and projects, giving you visibility and impact across the organisation.
- View all Macmahon Holdings Limited jobs - Perth jobs - IT Support jobs in Perth WA
- Salary Search: Officer - IT Support salaries in Perth WA
- See popular questions & answers about Macmahon Holdings Limited
- In this hands-on L1/L2 role, you will provide technical support across systems, infrastructure, communications, and monitoring platforms that enable vessel…
- CapgeminiPerth WA
- Serve as the first point of contact for end‑user IT issues, handling inbound calls and tickets.
- Triage, log, and resolve incidents where possible, escalating to…
- View all Capgemini jobs - Perth jobs
- Salary Search: Service Desk Engineer salaries in Perth WA
- See popular questions & answers about Capgemini
Job Post Details
Response Team (Help Desk) Level 1
Job details
Full job description
Response Team
Response Team (Help Desk) Level 1
Full-Time
Perth, CBD, Inner & Western Suburbs
Response Team (Help Desk) Level 1 – Perth/Sydney
The Team
We are a vibrant socially minded group with a mission to tackle homelessness through active contribution to On My Feet and a vision to be Australia’s most trusted cyber security, AI and managed IT partner.
The Technical Group is made out of three teams that work together to provide outstanding support to our clients.- The Response Team, the NetAdmin Team and the Project Services Team.
Our Team Members are:
- Client focused, creating strong relationships.
- Able to explain tech to non-tech people.
- Lovers of technology and learning, so they have diverse and varied IT skills and knowledge.
- Able to work in a fast paced environment.
- Excellent verbal communicators.
- People who love being part of a great team, working together with common purpose and aspirations, whilst still creating opportunities to have fun.
The Opportunity
Due to continued Company growth we have yet again promoted one of the Response Team to the NetAdmin team and this has created an opportunity for a new team member to join the Response Team in this brand new position.
This is an exciting opportunity to be part of a business that is growing strongly and poised to become the Managed Service Provider of choice for clients and employees alike. As a member of the Response Team you will have the opportunity to contribute directly to the success of the company by not only providing an excellent service to our clients and their team members, but by building outstanding client relationships to ensure that they feel like valued members of the TechBrain family. And we want you to join us!
More details on how TechBrain can supercharge your career can be found here: https://www.techbrain.com.au/careers
Reporting to the Response Team – Team Lead, you will be based at our West Perth office working with our clients, predominantly CBD-based medium and large businesses. This is the right role for a candidate that wishes to specialize in a career that delivers solutions to this market.
We would like to hear from you if you can meet some to all of the following requirements:
- A funky pair of socks (but if you don’t, we will give you get some when you start and on your birthday).
- Highly skilled client support and relationship management skills.
- The ability to assist non-technical people understand technical aspects.
- Exceptional planning and organisation skills.
- Strong attention to detail.
- High level written and documentation skills.
- Excellent troubleshooting skills
- Knowledge of Windows 10 and Office 365
- Knowledge of hardware configurations
- Knowledge of network configurations
- Current WA Drivers License