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IT Network Support Officer jobs

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    • Qualifications (CCNA, NSE, JNCP) and/or relevant experience in designing and maintaining complex network topologies.
    • $115,440 - $132,717 per annum.
    • View all Central Australian Aboriginal Congress jobs - Alice Springs jobs - Network Administrator jobs in Alice Springs NT
    • Salary Search: ICT (Systems & Network) Administrator salaries in Alice Springs NT
    • See popular questions & answers about Central Australian Aboriginal Congress
    • The role of the Desktop Support Officer is to provide technical support for staff, guests and other stakeholders using IT products and services.
    • Providing responsive first and second level support for customer enquiries and incidents.
    • Managing incidents and service requests from initial logging through…
    • Access ongoing training, certification support, and clear pathways for career advancement within the ICT field.
    • Job Type: Full-time, Permanent.
    • We also support working from home and flexible working hours.
    • The IT Support Officer is the initial point of contact for staff and students requiring technology…
    • Demonstrated experience providing technical support in a user-focused ICT environment.
    • Provide technical support: Deliver Level 1 and Level 2 ICT support,…
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    • Providing technical support on base and out in the field.
    • Preparing and deploying communications equipment in support of exercises and operations.
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    • This is a varied role where you'll combine practical IT support with systems administration, data integrity and information management.
    • Provide remote IT support to Centurion branches across Australia.
    • Manage inbound calls and ticket queues to ensure support requests meet SLAs.
    • Review and support escalated Incidents from the Service Desk team.
    • O Minimum 3 years’ experience supporting end- users and PCs, Windows network environments,…
    • Assist in the implementation and maintenance of computer networks, contributing to the configuration and ongoing support of network infrastructure.
    • Troubleshooting and fault finding of network and hardware issues.
    • Manage network cable management, patching, and tracing under guidance.
    • Providing Level 2 support for hardware, software, networking and end-user technology issues.
    • You'll provide Level 2 technical support, manage incidents and…
    • Provide operational support for hardware, software, and network systems.
    • Ability to work collaboratively in a fast-paced support environment.
    • Monitor network performance and proactively identify bottlenecks, performance issues, and areas for improvement to optimise network efficiency and ensure smooth…
ICT (Systems & Network) Administrator
Alice Springs NT 0870
•
Hybrid work
$115,440 - $162,735 a year
Part-time, Contract, Casual, Full-time

Job details

$115,440 - $162,735 a year
Salary packaging
Part-time, Contract, Casual, Full-time
Hybrid work in Alice Springs NT 0870

Full job description

Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service.


Full-time Contract

37.5 hours per week


$115,440 - $132,717 per annum

Total Effective Package*

$140,512 - $162,735


About the role

The role of an ICT (Systems and Network) Administrator is to deploy and maintain ICT systems and services for staff, guests and other stakeholders, performing technical system administration and supporting users. The role as part of a team maintains and improves the reliability and security of ICT assets and processes through constant review and suggesting improvements, assist in maintaining end user devices, provides support to users by working with them to understand their requirements, providing guidance and implementing solutions. Support remote clinical operations by performing remote trips visits when required.


To be considered for this position, you will require:

  • Experience in a system admin role
  • Degree in relevant qualification or equivalent industry certifications or relevant experience
  • Qualifications (CCNA, NSE, JNCP) and/or relevant experience in designing and maintaining complex network topologies
  • Be a competent and experienced system admin in a Microsoft environment
  • Strong interpersonal and communication skills, attention to detail, and an aptitude for quality, with an ability to adapt quickly to shifting business priorities
  • Willingness, ability and appropriate levels of health and fitness to travel to and work from remote locations
  • Has long-term interest in the IT industry, enjoys learning about and working with the latest IT products with a willingness to undertake training and obtain relevant certifications
  • NT Drivers Licence or the ability to obtain


What we offer:

Congress offers rewarding career options and a wide range of employee benefits including:

  • Work that is community-led, impact-focused and a part of the bigger picture.
  • Opportunities to grow, including 15 days of professional development per year, with pathways including master's programs and study placements.
  • A flexible work policy including flexible start and finish times, compressed work weeks, part-time and casual roles, job sharing, hybrid work models and the possibility to purchase additional paid leave.
  • Salary packaging for full-time, part-time and casual employees.
  • Total Effective Package includes base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options


Got you interested?

Don't meet all the role requirements, but think you'd be a great asset to our team? We'll never know unless you hit the Apply Now button.


For more information on this role contact our Senior System Administrator,

Trevor Osborne on 0455 556 293 or trevor.osborne@caac.org.au


Applications close when a suitable applicant is found.

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