IT Onsite Support jobs in Sydney NSW
- FulcrumSydney NSW
- Hardware and software support, equipment set ups, and meeting room conference support.
- In addition, you will provide 2nd level desktop support to members of our…
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- GG SistemiSydney NSW
- Free drinks
- Free food
- Parental leave
- Dental insurance
- Maternity leave
- Proven experience in IT support, help desk, desktop support, or a similar technical role.
- Strong attention to detail and ability to manage multiple support…
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- GG SistemiSydney NSW
- Free drinks
- Free food
- Parental leave
- Dental insurance
- Maternity leave
- Proven experience in IT support, help desk, desktop support, or a similar technical role.
- Strong attention to detail and ability to manage multiple support…
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- MNL TechnologiesSydney NSW
- O Stock Management support, updating of Assets within Asset management tool.
- O Provide smart hands support for new project setup such as device refresh and IT…
IT Helpdesk Support Officer | Minto, South - West Sydney
Often replies in 1 dayRedoxMinto NSW- Free food
- Paid volunteer leave
- On-site parking
- Triage support requests, troubleshoot and provide first / second level support.
- Answer incoming calls and monitor support queues for the IT helpdesk.
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- ActivateUTSUltimo NSW 2007
- Parental leave
- Gym membership
- Meal allowance
- Work from home
- Assist with monitoring data integrations between core business systems and support routine reporting and dashboards where systems knowledge is required.
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- Flower PowerErskine Park NSW 2759
- Travel reimbursement
- Provide after-hours IT support as part of the IT team's after-hours support roster.
- Flexibility to provide occasional after-hours support to address urgent…
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- Neilson Financial ServicesSydney NSW 2000
- Manage IT support tickets across Zendesk, Slack and Shortcut.
- Around 2 years’ experience in IT support, helpdesk, customer service or administration.
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- NSW HealthCamperdown NSW
- Parental leave
- Employee assistance program
- Salary packaging
- Meal allowance
- This position provides support to all hospitals within SLHD and will require travelling across facilities.
- Free Employee Assistance Program (EAP) counselling…
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- Physio InqMilsons Point NSW 2061
- Maintain accurate records, documentation and support procedures.
- You'll manage support requests, troubleshoot technical issues, coordinate onboarding and…
- Blacktown City CouncilBlacktown NSW
- Ongoing training and development support.
- You also deliver technology training, support system upgrades and contribute ideas that improve library services and…
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- JomablueSydney NSW
- The IT Support Specialist reports to the Technology Services Manager and is the engine that keeps Jomablue’s internal technology, systems, and hardware running…
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- NetStrategy Pty LtdNorth Sydney NSW 2060
- Visa sponsorship
- Work within a team to support broad and varied systems from leading vendors.
- Providing day-to-day ICT support across end-user computing, connectivity, and core…
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- SupagluSydney Western Suburbs NSW
- Basic networking and infrastructure support.
- Deliver friendly, responsive support while maintaining excellent customer service.
- All In IT SolutionsStanmore NSW 2048
- Proficiency in providing desktop support.
- It’s common practice for a technical IT support team to be divided into first and second-line support, with the second…
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- Amazon Commercial Services Pty LtdKemps Creek NSW
- Validate completed deployments against acceptance criteria before handing over to steady-state support teams.
- You will manage vendor relationships on the ground…
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IT Support Officer
Job details
Full job description
Who we are
Johnson Winter Slattery is a full service commercial firm with specialist expertise in all facets of commercial activity, covering the spectrum of transactional needs, advisory and compliance as well as dispute resolution.
Our lawyers and practice groups are ranked as leading, by Chambers Asia-Pacific, Asia Pacific Legal 500, Best Lawyers and Doyle’s Guide. We enjoy a reputation as a leading independent Australian firm focussed on complex transactions and disputes.
We have over 500 professionals and support staff working in our Sydney, Melbourne, Adelaide, Perth, Canberra and Brisbane offices.
About the Team
Our national IT support team provide timely and effective IT support to all JWS staff nationally. As the firm continues to grow and implement new technology to support the growth, our IT team manage all aspects of deployment to ensure a smooth and efficient user experience.
About the Role
An opportunity for an IT Support Officer exists to join our Sydney office on a full time basis. You will support the IT team to provide remote 1st level IT support to all members of the firm. In addition, you will provide 2nd level desktop support to members of our Sydney office.
This role will see you draw on your strong communication and customer service skills to troubleshoot or escalate day to day IT issues across the firm.
Your responsibilities will include:
- Hardware and software support, equipment set ups, and meeting room conference support
- ITIL service management process
- Service desk ticketing system call logging, and updating in accordance with SLA's
- Assist with IT changes and upgrades as directed
Our Sydney office is a welcoming and collaborative office that fosters a supportive and high-performing environment. This is an exciting opportunity to join a cohesive IT Support team.
About You
You obviously have plenty of technical aptitude and previous relevant experience, but there is much more to you. You:
- have a minimum of 1 yr previous experience with Microsoft OS and Office application support;
- operational knowledge of Microsoft Desktop technologies;
- familiarity with computer hardware and network technologies;
- excellent skills in critical thinking, problem solving, troubleshooting and analysis;
- work well under pressure, meet your deadlines and excel working in a team;
- have strong communication and stakeholder management skills and you aren't afraid to use them, internally and externally; and
- take a collaborative, positive and energetic approach to everything you do
- law firm or professional services experience is ideal
Working at JWS
We value collaboration and our teams work together to achieve shared outcomes. We care about the wellbeing of our people and will invest time in understanding your objectives so we can support you throughout your career. We believe it’s this focus on our people that has seen our firm grow rapidly to become one of Australia’s leading independent law firms.
We pride ourselves on being down-to-earth, approachable, and always high-performing. We have worked hard to create a culture where people look out for each other.
We offer:
- A collegiate environment with a collaborative culture across offices and practice groups
- High-quality work with committed mentors supporting your career development
- Comprehensive benefits including competitive remuneration, flexible working, and extensive social and wellbeing initiatives
- Opportunities for professional growth through structured learning and development programs, and employee recognition initiatives
- Annual base salary of $80,000 plus superannuation
If you are looking for a challenging and rewarding opportunity to take your career to the next level, then we would love to hear from you.
Pay: $80,000.00 per year
Work Location: In person