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  • Essential : Proven experience in IT user support.
  • Previous experience in IT user support and service delivery management is required.
  • Experience or qualifications in IT support roles, with two years of support experience required.
  • LAN and WAN network support and administration skills.
$32 an hour
  • The Help Desk Support Analyst is required to provide L2 support, whether it be by workarounds, using a solution database or prior experiences.
Good People HR
Victoria
  • Business experience and working in IT helpdesk or infrastructure environments advantageous.
  • To maintain a high degree of customer service for all support…
  • What’s in it for you?
  • Experience in managing a helpdesk system and team to meet SLAs.
  • Manage the support of 60 servers and 1000 staff across 22 sites.
AESOP Corporate
Melbourne VIC
  • You will also provide user support and assistance to the helpdesk function, troubleshooting technical problems across our Head Office, International and Aesop…
Appetency Recruitment Services
Brunswick VIC
  • Working with filed technicians (Service Engineers) on both support and scheduled maintenance tasks.
  • Have worked with helpdesk systems or in customer service…
Appetency Recruitment Services
Melbourne VIC
  • At least 2 years’ experience in a helpdesk role.
  • The support officer is first port of call for service requests.
  • Fast turnaround of customer requests.
  • Effective customer service communication skills to support both phone and andldquo;face to faceandrdquo; support.
  • Microsoft and Citrix Profile Management.
East Melbourne VIC
  • As an experienced help desk professional, you will support the day-to-day IT Operations of ICON.
  • You will play an integral part in the ICON support model as the…