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    • Minimum 1 years experience in an IT support role.
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    • How to record and manage support requests.
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    • Experience in an IT support, service desk or customer service environment (or transferrable experience).
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Junior IT Field & Workshop Support Casual in Wollongong
Wollongong NSW
$50,000 - $60,000 a year
Part-time, Casual

Job details

$50,000 - $60,000 a year
Part-time, Casual
Wollongong NSW

Full job description

Job description

Our client is a leading ICT provider of Information Technology solutions to the SME and Corporate markets.
They have an excellent opportunity for a customer focused individual to provide junior IT Field & Workshop support casual to our extensive client base.
Reporting to the Service Manager, this position will expose the successful applicant to a wide range of products and services utilised to deploy intricate Information Technology solutions as implemented by our technical department.

Role:

  • Field warranty support for I.T hardware equipment
  • Field warranty support for printer hardware equipment
  • Workshop repairs, and prep work in workshop
  • Imaging of computers
  • Installation of operating systems
  • Complete service documentation as required

Desirable (but not essential):

  • I.T field support Experience
  • Peripheral experience

Essential:

  • Minimum 1 years experience in an IT support role
  • Ability to work under pressure & deal with multiple tasks
  • Superior communication skills, written & verbal (must be fluent in English and possess great phone manner)
  • IT qualifications (minimum TAFE)
  • Be reliable, punctual, well organised & presented
  • Accurate problem resolution skills with clear documentation
  • Attention to detail
  • Current NSW Driver's License and reliable vehicle MUST have.

Package:
It will depend on individual skills and experience and will incorporate all legislative requirements.

Job Types: Part-time, Casual

Pay: $50,000.00 – $60,000.00 per year

Application Question(s):

  • What is your salary expectation?
  • What is your Visa status?
  • How many years experience do you have in I.T support?

Work Location: In person

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