IT Support jobs in Blackburn VIC
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- TasmanShield IT Systems Pty LtdMelbourne VIC 3000
- Experience in an IT support / helpdesk role (or equivalent).
- Provide first-level IT support via phone, email, and helpdesk tickets.
- ALD Group VIC Pty LtdMelbourne VIC 3000
- Document IT issues, support requests, and resolutions to maintain accurate records and improve service quality.
- PCCube TechnologiesMelbourne VIC 3000
- Record support activities and maintain accurate IT documentation.
- Previous experience in IT helpdesk or technical support.
- City Cable AustraliaBox Hill VIC 3128
- IT support: 1 year (Required).
- Provide IT support to customers via email and phone consult or onsite.
- Support with network installation, debugging, and…
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- Logonests ITMelbourne VIC 3000
- Provide first and second-level technical support to users.
- Ensure IT support activities comply with organisational policies, cybersecurity requirements, and…
- View all Logonests IT jobs - Melbourne jobs - IT Support jobs in Melbourne VIC
- Salary Search: IT Support Analyst salaries in Melbourne VIC
- MedHealthMelbourne VIC 3000
- Maintain a clean and organised build room as your operational centre, keeping it tidy, well stocked, and ready for action.
- Purchased Leave (up to 4 weeks).
- View all MedHealth jobs - Melbourne jobs
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- Medical iTMelbourne VIC 3000
- We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
- Beyond the BoxEssendon VIC
- Working directly onsite with customers to support our managed services offering.
- Solid knowledge and understanding of a typical network infrastructure including…
- View all Beyond the Box jobs - Essendon jobs - IT Support jobs in Essendon VIC
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- The Missing LinkDocklands VIC
- Enterprise, managed services or VIP support experience is advantageous.
- An experienced support professional with a strong background in workplace technology,…
- Medical iTMelbourne VIC 3000
- Manage incoming daily support matter.
- Providing customers support on Cloud based server environments.
- Managing incoming daily support matters- Email and…
- Medical iTMelbourne VIC 3000
- Manage incoming daily support matter.
- Providing customers support on Cloud based server environments.
- Managing incoming daily support matters- Email and…
- Brennan ITMelbourne VIC
- Log, track and resolve support tickets.
- Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
- IT Support: 1 year (Preferred).
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- Victorian GovernmentMelbourne VIC
- The ICT Officer is an operational technical position that provides day-to-day ICT support, administration and problem-solving across OVIC's ICT infrastructure…
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- State Emergency Service VictoriaMelbourne City Centre VIC
- The scope of responsibility extends to providing first and second level user support and technical administration support for all technology assets that VICSES…
- Eastern HealthBox Hill VIC 3128
- Temporary Full Time | Monthly Day Off.
- Box Hill | Close to public transport and shops.
- Continuous learning culture | Participate in workshops, training, and…
- View all Eastern Health jobs - Box Hill jobs - Service Desk Support jobs in Box Hill VIC
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- Amazon Corporate Services Pty LtdMelbourne VIC
- Ability to travel between data center sites as needed to support operational requirements and your professional growth.
- (Valid driver's license is required).
- View all Amazon Corporate Services Pty Ltd jobs - Melbourne jobs - Data Center Technician jobs in Melbourne VIC
- Salary Search: Data Center Operations Technician Trainee (6 months) , Data Centre Operations, Melbourne salaries in Melbourne VIC
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Job Post Details
IT Support Technician - job post
TasmanShield IT Systems Pty Ltd
Melbourne VIC 3000
From $6,426 a month - Full-time
Job details
Pay
- From $6,426 a month
Job type
- Full-time
Location
Melbourne VIC 3000
Benefits
Pulled from the full job description
- Childcare assistance
- Referral program
- Housing allowance
- Parental leave
- Health insurance
- Vision insurance
- Dental insurance
Full job description
IT Support Technician — Job Description (Indeed format)
Position: IT Support Technician
Location: Full Time
About the role
We’re seeking an IT Support Technician to provide day-to-day technical support to staff. You’ll troubleshoot hardware and software issues, support users via tickets and helpdesk channels, and help maintain reliable IT systems.
Key responsibilities
- Provide first-level IT support via phone, email, and helpdesk tickets
- Troubleshoot issues across Windows, Microsoft 365, and common business applications
- Assist with onboarding/offboarding: account access, device setup, software installs
- Support peripherals (printers, scanners, conference room devices) and basic network connectivity
- Perform routine checks, updates, and desktop/laptop maintenance
- Document issues and resolutions in the ticketing system
- Escalate complex issues to senior engineers/vendors and follow through to resolution
- Maintain a clean, secure workplace standard for IT equipment and data
Required skills & experience
- Experience in an IT support / helpdesk role (or equivalent)
- Strong troubleshooting and customer service skills
- Working knowledge of Windows OS and Microsoft 365
- Ability to prioritize tickets and meet service targets
- Clear communication and reliable follow-through
Preferred
- Experience with Active Directory / Azure AD
- Basic networking knowledge (TCP/IP, DNS, DHCP)
- IT certifications (e.g., CompTIA A+, Microsoft)
How to apply
Click “Apply Now” on this listing and submit your resume.
Pay: From $6,426.00 per month
Benefits:
- Childcare assistance
- Dental insurance
- Health insurance
- Housing allowance
- Life insurance
- Maternity leave
- Parental leave
- Referral program
- Visa sponsorship
- Vision insurance
Work Location: In person
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