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IT Support jobs in Perth WA

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    • Experience in IT support, help desk, or technical support is an advantage.
    • Respond to IT support requests through phone, email, remote support, or in person.
    • Highly skilled client support and relationship management skills.
    • The Technical Group is made out of three teams that work together to provide outstanding…
    • Provide onsite and remote support across 1st and 2nd level technical issues.
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    • Lead or support assigned technology projects and initiatives.
    • Provide technical support for Autodesk applications used throughout the business.
    • Provide L1 support for VDI issues.
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    • Perform tech bar support as per customer requirement.
    • At least four years of relevant desktop support, endpoint support, or similar IT support experience, or post-secondary education in Information Technology,…
    • Flexibility to support before/after business hours if needed.
    • The role involves break/fix support, fault diagnosis, and resolution across core operating systems…
    • Maintain and support CCTV, access-control and telephony systems.
    • Demonstrated experience providing IT/help-desk support in a business environment.
    • Provide first- and second-line technical support for hardware, software, and network issues.
    • You will provide technical support, maintain systems, and ensure…
    • As part of our award-winning support desk team, you’ll provide awesome first and second-line tech support to our incredible customers;
    • All types of IT hardware.
    • Help identify opportunities, support product presentations and assist with marketing initiatives.
    • We’re looking for a hands-on ICT Customer Support Officer …
    • Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed,…
    • Providing technical support on base and out in the field.
    • Preparing and deploying communications equipment in support of exercises and operations.
    • You will be responsible for end-user support, proactive maintenance, troubleshooting applications and hardware configurations along with project delivery…
    • Install, configure, and support servers.
    • Conduct ongoing assessments of IT infrastructure and network environments, identifying future requirements and…

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Job Post Details

IT Support Technician - job post

Computecs Australia
Perth WA
$55,057.85 - $99,519.89 a year - Part-time, Full-time

Job details

Pay

  • $55,057.85 - $99,519.89 a year

Job type

  • Part-time
  • Full-time

Location

Perth WA

Benefits

Pulled from the full job description

  • Free food
  • Health insurance
  • Vision insurance
  • Life insurance

Full job description

An IT Support Technician is responsible for providing technical support to employees or customers by installing, maintaining, and troubleshooting computer hardware, software, networks, and other IT systems. They ensure that technology operates efficiently, resolve technical issues promptly, and help users with day-to-day IT needs.

Key Responsibilities:

  • Install, configure, and maintain desktop computers, laptops, printers, mobile devices, and peripheral equipment.
  • Diagnose and resolve hardware, software, network, and connectivity issues.
  • Respond to IT support requests through phone, email, remote support, or in person.
  • Set up user accounts, passwords, email access, and system permissions.
  • Install, update, and troubleshoot operating systems and business applications.
  • Perform routine maintenance, system updates, backups, and security checks.
  • Configure and support local area networks (LAN), Wi-Fi, VPNs, and internet connectivity.
  • Document support requests, solutions, and technical procedures in the help desk system.
  • Escalate complex technical issues to senior IT staff or external vendors when necessary.
  • Assist with onboarding and offboarding by preparing and configuring IT equipment for employees.
  • Ensure compliance with company IT policies, cybersecurity standards, and data protection procedures.
  • Provide basic training and guidance to users on IT systems and software.

Requirements:

  • Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
  • Experience in IT support, help desk, or technical support is an advantage.
  • Knowledge of Windows and macOS operating systems, Microsoft 365, networking fundamentals, and common business software.
  • Familiarity with Active Directory, hardware troubleshooting, printers, and remote support tools is beneficial.
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to prioritize tasks and work effectively under pressure.
  • Relevant certifications such as CompTIA A+, Network+, Microsoft, or ITIL are an advantage.

Pay: $55,057.85 – $99,519.89 per year

Benefits:

  • Free food
  • Health insurance
  • Life insurance
  • Vision insurance

Work Location: In person

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