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IT Support jobs in Perth WA

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    • Log, track and resolve support tickets.
    • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
    • IT Support: 1 year (Preferred).
    • View all Perth IT Co. jobs - Osborne Park jobs - IT Support jobs in Osborne Park WA
    • Salary Search: IT Support Officer (Junior Level) salaries in Osborne Park WA
    • Desktop support: 3 years (Required).
    • Coordinate with remote support teams and project managers to resolve technical issues.
    • Rate:* AUD 250 per day.
    • Coordinate outsourced IT support providers when required.
    • Experience in IT support, systems administration or business systems management.
    • To apply, you must have completed three years of an undergraduate degree, or be in a Master’s or PhD program, in engineering, applied science, manufacturing, or…
    • Highly skilled client support and relationship management skills.
    • Client focused, creating strong relationships.
    • Exceptional planning and organisation skills.
    • L1 Network and desktop support: 1 year (Required).
    • O Stock Management support, updating of Assets within Asset management tool.
    • Provide Level 2 support across Windows and Mac environments.
    • Strong knowledge of Microsoft 365 administration and end-user support.
    • Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.
    • Flexible to work after hours and weekends, particularly during project implementations or clinic support periods.
    • A varied role that combines technical support, project work and client engagement.
    • Build strong relationships with clients by delivering professional, high-…
    • You'll support multiple buildings around the area.
    • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
    • Creating and maintaining technical documentation and support processes.
    • Providing first and second-line IT support via phone, remote access, and desk-side…
    • Exposure to a modern stack — Microsoft 365, Intune, Odoo, AWS, telematics and AI tooling — with support to build skills across it.
    • Escalate unresolved or complex issues to L3 support teams.
    • Provide technical support to end users (Onsite/Remote).
    • Valid Australian driver's license.
  • View similar jobs with this employer
    • Experience in customer‑service roles, with the ability to support users professionally.
    • Basic understanding of troubleshooting and exposure to IT environments…

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Job Post Details

IT Support Officer (Junior Level) - job post

Perth IT Co.
Osborne Park WA
$72,000 - $78,000 a year - Full-time

Job details

Pay

  • $72,000 - $78,000 a year

Job type

  • Full-time

Location

Osborne Park WA

Benefits

Pulled from the full job description

  • Employee mentoring program
  • Parental leave
  • Employee discount
  • Maternity leave

Full job description

We’re seeking a reliable, customer-focused IT Support Officer at our Perth Osborne Park office to help keep our workplace technology running smoothly. You’ll support users, troubleshoot everyday issues, maintain devices and systems, and contribute to a secure and dependable IT environment.

Key Responsibilities

  • Support key business applications: M365 suite, MS Teams, Exchange Online, Entra ID.
  • Troubleshoot PCs, printers, email, Wi-Fi and connectivity problems.
  • Set up and maintain devices, applications and user accounts.
  • Manage passwords, permissions and basic access requests.
  • Log, track and resolve support tickets.
  • Assist with new-starter setups and device provisioning.
  • Escalate more complex issues when required.
  • Maintain IT documentation, equipment records and asset inventory.

What We’re Looking For

  • Working knowledge of Windows, macOS, hardware and basic networking.
  • Familiarity with Microsoft 365 or similar business platforms.
  • Good troubleshooting and problem-solving skills.
  • Awareness of basic cybersecurity and access controls.
  • Strong communication and customer-service skills.
  • Organised, dependable and willing to learn.
  • Help-desk or ticketing-system experience is an advantage.

What We Offer

  • Exposure to workplace IT, networking and cybersecurity.
  • Supportive team environment.
  • Opportunities to build practical technical skills.
  • Career pathways into systems, network, cloud or infrastructure roles.
  • Competitive salary and benefits.

APPLY NOW!

Pay: $72,000.00 – $78,000.00 per year

Benefits:

  • Employee discount
  • Employee mentoring program
  • Maternity leave
  • Parental leave

Experience:

  • IT Support: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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