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IT Support jobs in Perth WA

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    • Support users via phone, email, or in person.
    • Troubleshoot Windows OS, Microsoft 365, and hardware issues.
    • Install and configure desktops, laptops, printers,…
    • View all MNL Technologies jobs - Perth jobs - Desktop Support Technician jobs in Perth WA
    • Salary Search: L1 Network and Desktop Support salaries in Perth WA
    • 2 – 3 years of experience in technical support/service desk role.
    • Resolve incidents and complete service requests, escalating high-priority or complex issues to…
    • Gain hands-on experience in a supportive environment.
    • Configure and deploy network devices, including routers, switches, firewalls, and access points, ensuring…
    • Participating in rostered weekend on-call support.
    • Availability to participate in rostered weekend on-call support.
    • CompTIA certifications are a plus.
    • Highly skilled client support and relationship management skills.
    • Client focused, creating strong relationships.
    • Exceptional planning and organisation skills.
    • Minimum 3 years technical support experience in Enterprise System applications (1000+ users).
    • Providing operational support for and maintenance of System…
    • The successful candidate will be responsible for providing technical support to end-users, responding to customer inquiries, and troubleshooting software and…
    • You'll support multiple buildings around the area.
    • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience.
    • Previous experience in service desk, desktop support, device deployment or a similar technology-support role.
    • Provide onsite technology support across regional…
    • 1 - 2 years (minimum) of experience in IT support is required for this role;
    • Experienced tech experts to learn from;
    • Opportunities to travel for work;
    • Provide IT support to our drill rigs and regional depots, including remote and occasional on-site support.
    • Provide responsive technical support across hardware,…
    • Providing responsive first and second level support for customer enquiries and incidents.
    • Managing incidents and service requests from initial logging through…
    • A sound understanding of networking fundamentals and infrastructure support.
    • Reasonable adjustments to support candidates throughout the recruitment process are…
    • We are seeking an Agentic Support Analyst to join our central support function, resolving client support matters across our products and standard services while…
    • To apply, you must have completed three years of an undergraduate degree, or be in a Master’s or PhD program, in engineering, applied science, manufacturing, or…

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Job Post Details

L1 Network and Desktop Support
MNL Technologies
Perth WA
Fixed term, Freelance, Part-time, Subcontract, Contract, Casual, Permanent, Full-time
Apply now

Job details

Pay information not provided
Fixed term, Freelance, Part-time, Subcontract, Contract, Casual, Permanent, Full-time
Perth WA

Full job description

Key Duties:

  • Support users via phone, email, or in person
  • Troubleshoot Windows OS, Microsoft 365, and hardware issues
  • Install and configure desktops, laptops, printers, and peripherals
  • Handle password resets and user account management (Active Directory)
  • Assist with basic network issues (Wi-Fi, VPN, LAN connectivity)
  • Log, track, and update tickets using ITSM tools
  • Perform system setup, software installation, and basic troubleshooting
  • Escalate unresolved issues to L2/L3 teams

Skills Required:

  • Basic knowledge of Windows OS and Microsoft 365
  • Understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Familiarity with IT hardware and troubleshooting
  • Good communication and customer service skills
  • Ability to work in a team and handle multiple tasks

Good to Have:

  • IT qualification (Diploma/Degree in IT or related field)
  • Certifications such as CompTIA A+ or Network+
  • Basic knowledge of Active Directory and VPN
  • Experience with ticketing tools (ServiceNow, Freshservice, etc.)

Application Question(s):

  • This roles requires a Full Time working rights. Kindly mention your Visa Type.

Experience:

  • Network and Desktop Support: 3 years (Required)

Work Authorisation:

  • Australia (Required)

Location:

  • Perth WA (Required)

Work Location: In person

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