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    • Provide Remote support in a hosted environment supporting a broad range of business applications.
    • Previous experience providing support via phone, email, face…
    • Provide general IT support for the business and platform.
    • You will assist with general IT support, platform testing, troubleshooting, system setup, user support…
    • Managing all support requests through to resolution.
    • Ensure compliance to all IT support procedures.
    • Birthday Leave: It’s your special day - have it off on us!
    • Following training, you’ll be placed with one of our Sydney-based clients where you’ll gain hands-on experience, backed by ongoing support, monthly upskilling…
    • Triage support requests, troubleshoot and provide first / second level support.
    • Answer incoming calls and monitor support queues for the IT helpdesk.
    • First & Second Level Support Provide responsive, high-quality first and second-level IT support — resolving user hardware, software, and connectivity issues…
    • Hardware and software support, equipment set ups, and meeting room conference support.
    • In addition, you will provide 2nd level desktop support to members of our…
    • Graduate / Cadet / Scholar EOI, Information and Communications Technology.
    • Secure a permanent role on successful program completion.
    • Set up and support user accounts and access management.
    • In this role, you'll provide first-line technical support to employees across our corporate offices,…
    • Document all interactions and support actions in the ticketing system.
    • Previous experience (1-2 years) in a L1 service and support role, with a basic…
    • Maintain accurate records, support documentation and reporting.
    • Provide general administrative and coordination support to the IT team.
    • Log, prioritise and resolve support requests within agreed service levels.
    • Provide first-level IT support via phone, email and service desk requests.
    • This role provides technical expertise and direction in support of system infrastructure and process improvements, diagnoses and resolves complex system…
    • Respond to user support requests through ticketing systems, chat platforms, email, walk up and virtual support channels.
    • The department manages a blend of application support, continuous improvement and project‑based development.
    • Collaboration - Work closely with senior developers…