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    • Provide technical support and guidance to end-users.
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    • Previous experience in an ICT support, helpdesk, desktop support, computer technician or similar technical support position.
    • The IT Support Analyst will assist the IT Team in the upkeep and support.
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    • Escalate complex issues to higher-level support teams as necessary.
    • This position assists staff with technical support of desktop computers, applications, and…
    • Act as a point of escalation for standard-level support issues from junior support staff before referring to the Systems Administrator.
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    • Lead and support up to one direct report to deliver team priorities and develop…
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    • Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses…
    • You will also help identify recurring issues and opportunities to improve support processes.
    • Two additional days of paid leave to support moments that matter to…
    • Providing on-the-ground tech support for our DC team and wider business operations.
    • Strong experience in ICT support, ideally in a fast-paced agile environment,…
    • Strong technical skills to support large systems and solve complex problems.
    • Enterprise Technology Services is an internal technology group within the…
    • Professional presentation suitable for a front‑facing support role.
    • A willingness to learn and work collaboratively within a technical support team.
    • Confidently use digital tools and understand how technology systems support business operations.
    • Analyse data using advanced Excel formulas, pivot tables and…
    • Maintain accurate records of equipment, support requests, faults, configuration changes and solutions.
    • This is a practical role helping staff resolve technical…

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Job Post Details

Space Networks Support Officer
Australian Bureau of Meteorology
·
3.5
Sydney NSW
$94,563 - $105,910 a year

Job details

$94,563 - $105,910 a year
Sydney NSW

Full job description

  • APS Level 6, Ongoing
  • $94,563 - $105,910 + 15.4% super
  • Adelaide, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney

This role supports the Space Network Manager in effective lifecycle management of the Bureau’s integrated Satellite and Space Weather Networks, which include satellite ground stations and terrestrial space weather observation instruments, located across Australia, Antarctica and the Pacific region. It also assists with development of asset renewal plans and project proposals, risk and contract management and other network support activities as required.
This is essential to ensure the provision of reliable satellite data critical to numerical weather prediction, forecasting and warning services.

Key duties include analysis and reporting on asset performance, improving asset information in the Bureau's Enterprise Asset Management Systems (EAMS), lifecycle and configuration management and project support activities. It also includes managing maintenance regimes in EAMS to facilitate effective tracking and improvement of maintenance activities by technical staff.

As part of a team supporting space weather and satellite technologies, the role also provides technical support, including maintenance and repair activities and documentation.


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