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    • Approximately 2-3 years' experience in an IT support, service desk, or infrastructure support role.
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    • Previous experience in a high-volume IT Service Desk or customer support environment is desirable.
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    • General IT Support: Provide Level 1 and Level 2 support to employees, troubleshooting hardware, software, network, and connectivity issues.
    • Your role will be to provide timely, professional IT assistance to our entire user base; Receive, prepare and configure and install new equipment; Diagnose and…
    • A minimum of 2 years' practical experience in ICT support, desktop support, ICT engineering, systems support, testing or a similar technical role.
    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
    • You'll take ownership of complex technical issues, identify root causes, implement lasting solutions and contribute to improving the technology experience…
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    • The IT End User Support Specialist plays a key role in delivering responsive and…
    • The IT Support Officer assists in providing technical support and maintaining IT systems across the organisation.
    • Experience with Microsoft INTUNE (preferred).
    • Experience in customer‑service roles, with the ability to support users professionally.
    • Basic understanding of troubleshooting and exposure to IT environments…
    • Minimum 3 years' experience in a desktop support, end-user computing, or similar technical support role.
    • Experience providing technical and application support…
    • Participate in ad-hoc support requests, desk moves, desk side support.
    • Tier 1.5 & 2nd line Support to the Unisys support team, predominantly remote support to…

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Job Post Details

PMs/Security Specialists/Analysts/Developers/Testers (Multiple IT Roles)
IT Brains Trust
Canberra ACT
Part-time, Full-time

Job details

Pay information not provided
Work from home
Part-time, Full-time
Canberra ACT

Full job description

Company description

IT Brains Trust is a full stack Development company with primary focus on the Microsoft stack of technologies. We provide Software Dev as a service and consulting services.

Job description

Currently recruiting for multiple IT roles (Project Managers, Security Specialists, Business Analysts, Full Stack Web Developers, Testers) for exciting project work in the pipeline. Ideal candidates will have a Bachelors degree and good understanding of Development principles. Experience in .NET, html5, CSS, JavaScript, NodeJS and React.

Successful candidates will also have a passion for creating websites and digital experiences that delight users. You have significant empathy for users and a desire to build solutions that solve real problems as we work together to achieve our strategic goals in an agile environment. You are always up to date with the latest in web technology, are a creative problem solver and ready to take on new challenges big or small.

This role come with excellent perks and training for the right candidates and an opportunity to work from home. APPLY NOW.

Work Remotely

  • Yes

Job Types: Full-time, Part-time, Permanent

Pay: $45,000.00 – $80,000.00 per year

Education:

  • Bachelor Degree (Required)

Work Location: In person

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