IT Support jobs

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionise the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

Responsible for managing and maintaining the company's IT infrastructure at the regional office level, providing technical support, and staying current with new IT technologies. Expertise in VMware and virtualisation, with knowledge of Cisco, Microsoft Office 365, and Azure. Responsible for working with the corporate IT team to ensure that the regional office's IT infrastructure aligns with the company's overall IT strategy and objectives.

Travel Requirements

<20%

Job Duties and Responsibilities

Each day will present you with new challenges and opportunities to test and grow your skills. As a Global Systems Administrator with MTS, you’ll be responsible for but not limited to:
o Manage and maintain the company's IT infrastructure at the regional office level, ensuring its stability, security, and performance.
o Provide technical support for IT systems and troubleshoot any issues that arise.
o Configure, deploy, and maintain virtualization environments using VMware.
o Manage and maintain network devices and configurations, including Cisco routers and switches.
o Manage and maintain Office 365 and Azure environments.
o Manage and maintain backup and disaster recovery systems.
o Collaborate with other members of the IT team to ensure that all IT systems are running efficiently and effectively.
o Stay current with new IT technologies and make recommendations for improvements as needed.
o Communicate and coordinate with the corporate IT team to ensure alignment with company's overall IT strategy and objectives.
o Ensure compliance with local regulations and laws.
o Collaborates and communicates across business units within Mining Technology Solutions to achieve goals and objectives.
o Complies with corporate IT processes.
o To maintain compliance with all legislative, Mining Technology Solutions and customer site policies, rules and requirements.
o Reinforce awareness and demonstrate commitment that safety is our top priority and “zero accidents” is achievable.

Required Skills

o Tertiary qualifications in Information Technology or related field.

o Extensive experience in IT Systems administration.

o Strong knowledge of Cisco network devices and configuration, Microsoft Office 365 and Azure.

o Ability to troubleshoot and problem solve through defined processes.

o Well developed understanding of best security practices and ability to secure IT systems.

o Understanding of compliance and regulations in various regions globally.