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    • As an IT Support Technician on T2D you will be responsible for supporting technical infrastructure, daily end user support, and maintenance and administration…
    • Reporting to the Team Leader, IT Security, and Infrastructure, you will work within a small dynamic team and be responsible for the provision of timely and…
    • We're looking for an IT Service Desk Analyst who thrives on solving problems, delivering exceptional customer experiences, and keeping people productive when…
    • All of our employees are trained in the most efficient and effective methods of secure handling, from container loads to fragile product to doorstep deliveries.
    • Employment Type: Full-Time (38 hours per week).
    • You will provide professional IT support both remotely and onsite, working with a portfolio of key customers.
    • Reporting to the Client Services Team Lead, you’ll be the primary point of contact for IT support across the Rowland Flat site, while also supporting the wider…
    • The IT Site Administrative Specialist is responsible for the provision, maintenance, and support of site-based IT/OT systems and their network connections…
    • Hands-on experience in IT support and systems administration is highly regarded and it is essential you possess tertiary qualification in an information-…
    • Working closely with our wider ICT team, you’ll bring your technical expertise and proactive approach to deliver high-quality support, guide users, and…
    • This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to…
    • Join RAA’s Technology team and play a key role delivering high-quality technical support and service outcomes across the business.
    • As an Information Systems Technician, you’ll keep the Army connected and communicating effectively by operating and maintaining advanced networks using the…
    • You’ll support a broad range of technologies including business applications, end‑user devices, mobile technology and meeting room audio‑visual systems,…
    • Provide day-to-day IT support for end users, including laptops, desktops, operating systems, standard business applications, peripherals, and collaboration…
    • Categories: Administration, Business and Management, Information/Communication Technology, Customer service, Call centre.

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Job Post Details

IT Support Officer - job post

John Holland
3.8 out of 5 stars
Adelaide SA 5000
Apprenticeship
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Job details

Job type

  • Apprenticeship

Location

Adelaide SA 5000

Full job description

The consortium of John Holland, Bouygues Construction, Arcadis Australia, Jacobs and Ventia has been selected to build South Australia's biggest-ever road infrastructure project. In partnership with the South Australian Government, this consortium forms the Torrens to Darlington (T2D) Alliance.


The Torrens to Darlington (T2D) Alliance, will deliver the final 10.5km section of the North-South Corridor, forming a continuous 78 km, non-stop, traffic light-free motorway, and contributing to a long-lasting legacy for the community and people of Adelaide.


The T2D Project involves constructing two separate tunnels – the Southern Tunnels and the Northern Tunnels connected by an open motorway, with a combined total distance of 10.5km, open to traffic in 2031. The T2D project comprises the tunnels, surface works including road and bridge construction in addition to services buildings and complex mechanical and electrical infrastructure. The T2D Alliance is committed to providing opportunities for local people, Aboriginal workers, apprentices, trainees and job seekers who are long-term unemployed and offers people an incredible opportunity to be a part of an iconic project.

The Role:

As an IT Support Technician on T2D you will be responsible for supporting technical infrastructure, daily end user support, and maintenance and administration of IT systems across the project.


Reporting to the IT Major Projects Team Leader this role will see you working across numerous sites and locations providing subject matter expertise on the implementation and support of IT systems and applications.

Key Accountabilities:

  • Level 1 and 2 IT software and hardware support for new and existing users
  • Ensuring service delivery excellence to all customers and business interactions.
  • Support the wider IT team to manage, install, test and troubleshoot new technologies and systems
  • Maintain IT devices and assets and ensure associated records and approvals are kept up to date.
  • Assist in the set up and demobilisation of project offices including travelling to sites as required.
  • Escalate issues to the IT team lead where applicable to ensure first class IT support.

About You:

Our IT team is one of the best in Adelaide – to be successful you will need to be friendly, approachable and have a great sense of humour.

Additionally, you will also possess:


  • Excellent communication skills.
  • A passion for helping and supporting end users on a wide variety of platforms and systems
  • Well-developed prioritisation and problem-solving skills.
  • Drivers licence
  • White card (or the ability to obtain)

We Offer:

Your success is our success, and as an Alliance, we are committed to being an employer of choice in Adelaide. We pride ourselves on fostering a diverse and inclusive workplace where different perspectives and ideas are valued as crucial to our long-term success.


We are invested in your future with us and prioritise providing rich career experiences and ongoing development opportunities to support your growth.



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