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Ict Customer Support Officer jobs

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    • We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems.
    • View all Acira Consultancy Pty Ltd jobs - Greater Adelaide SA jobs - Customer Support Coordinator jobs in Greater Adelaide SA
    • Salary Search: ICT Customer Support Officer salaries in Greater Adelaide SA
    • Providing customers support on Cloud based server environments.
    • Manage incoming daily support matter.
    • Managing incoming daily support matters- Email and…
    • Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
    • Provide Level 1 and Level 2 technical support via telephone, remote support and onsite assistance.
    • Minimum 1 year of experience in an ICT Service Desk, Help…
    • Previous experience in an IT support, helpdesk or customer support role.
    • Excellent communication and customer service skills.
    • We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
    • Minimum of 4 years of?relevant work experience in ICT customer support, helpdesk or a related technical support environment.
    • Providing client support to users and ensuring that user’s requests are understood, properly documented and prioritised.
    • Job Types: Full-time, Permanent.
    • Providing the first line of support to the Staff and Students on any IT related issues, either by telephone, email or face to face.
    • Offering ad-hoc training and help create support documentation.
    • Available to work varying shift patterns to support the Practice.
    • Hardware and software support, equipment set ups, and meeting room conference support.
    • In addition, you will provide 2nd level desktop support to members of our…
  • View similar jobs with this employer
    • Personable with end-users developing a friendly bond with customers.
    • Ensuring the smooth day to day operations of the customers operations.
    • Undertake mobile services support activites and associated operational ICT tasks to support the delivery of responsive and client focused.
  • View similar jobs with this employer
    • Good knowledge of Infrastructure support.
    • Provide Web application support for Edge or Chrome.
    • 4+ years of Experience in Level 2/3 desktop support.

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Job Post Details

ICT Customer Support Officer - job post

Acira Consultancy Pty Ltd
Greater Adelaide SA
$90,000 - $120,000 a year - Full-time

Job details

Pay

  • $90,000 - $120,000 a year

Job type

  • Full-time

Location

Greater Adelaide SA

Benefits

Pulled from the full job description

  • Visa sponsorship

Full job description

313112 ICT Customer Support Officer

We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems. Diagnose and fix software and hardware issues, maintain network infrastructure and help users run applications smoothly.

Tasks include:

Provide solutions to problems through determining software and hardware requirements

Query response on software and hardware problems

Install and download appropriate software

Adapt exisiting programs to meet users’ requirements.

Design and maintain websites as well as implementing computer networks

Repairs equipment such as terminals, printer and modems

Assemble, instal, maintain and repair computer systems software and hardware including any related equipment

Salary 90 - 120K

Visa Sponsorship available

Location - Adelaide & Melbourne

Pay: $90,000.00 – $120,000.00 per year

Work Location: In person

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