Ict Service Desk Jobs jobs
- Central Australian Aboriginal CongressAlice Springs NT 0870
- Strong written and verbal communication skills with strong focus on service delivery.
- This includes assisting with network and application access and the…
- The Royal Zoological Society of SA IncAdelaide SA 5000
- Support our people: Respond to service requests, manage incidents through our Jira service management system, and provide friendly, practical guidance to…
- AI TalentBarangaroo NSW 2000
- ITIL Foundation certification or familiarity with ITIL service management principles.
- Repair and replace peripheral equipment such as printers, terminals,…
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- Axiom TechnologiesGreater Adelaide SA
- Strong customer service ethic and great communication skills, both oral and written.
- This role will provide on-site/ on-call assistance to end users within the…
- AI TalentBarangaroo NSW 2000
- Experience working within ITIL or other IT service management frameworks.
- Demonstrated experience in an ICT support, help desk, or technical services role.
- Michael HillGreater Brisbane QLD
- Enjoy helping others and delivering excellent customer service.
- Providing first-line support via phone and ticketing systems.
- Michael HillGreater Brisbane QLD
- Enjoy helping others and delivering excellent customer service.
- Providing first-line support via phone and ticketing systems.
- AnacondaVictoria
- Action relevant service requests including New and Terminated Team Members.
- Manage logged incidents & service requests to meet agreed SLA objectives.
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- CenturionAustralia
- Ability to manage multiple priorities while maintaining service levels.
- Contribute to IT processes, procedures and plans to improve service delivery.
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- City of Parramatta CouncilParramatta NSW
- Demonstrated customer-focussed service delivery mindset and capability.
- Leave: 14 weeks paid parental leave, 15 days personal leave, Long service leave after 5…
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View similar jobs with this employerTIMG AUNew South Wales- The role includes onsite support and occasional planned work outside normal service desk hours.
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- Remote Australia Pty LtdRemote
- Than 26 years of industry experience, the company connects suitably qualified.
- Technical and professional personnel with contract and project-based assignments.
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- AFTRSSydney NSW
- Work collaboratively across the School to deliver a reliable, secure and customer-focused IT support service.
- Customer Support Experience: Experience providing…
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- CapgeminiMelbourne VIC
- Experience in customer‑service roles, with the ability to support users professionally.
- Serve as the first point of contact for end‑user IT issues, handling…
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View similar jobs with this employerAxiom TechnologiesToogoom QLD- Strong customer service ethic and great communication skills, both oral and written.
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ICT Officer - Desktop Support
ICT Officer - Desktop Support
Job details
Full job description
Come and join a progressive organisation delivering community-led programs with the Northern Territory's largest Aboriginal Community Controlled Health Service.
Full-time Contract
37.5 hours per week
$82,426 - $91,689 per annum
Total Effective Package*
$102,928 - $113,490
About the role
The role of the Desktop Support Officer is to provide technical support for staff, guests and other stakeholders using IT products and services. This includes assisting with network and application access and the delivery, installation and maintenance of computers, notebooks, desk phones and mobile phones.
To be considered for this position, you will require:
- Certificate IV qualification or studying towards in a relevant field or equivalent experience.
- Willingness, ability and appropriate levels of health and fitness to travel to and work from remote locations.
- Hold a valid NT Driver's licence.
- Strong written and verbal communication skills with strong focus on service delivery.
- Has long-term interest in the IT industry, enjoys learning about and working with the latest IT products with a willingness to undertake training and obtain relevant certifications
What we offer:
Congress offers rewarding career options and a wide range of employee benefits including:
- Work that is community-led, impact-focused and a part of the bigger picture.
- Opportunities to grow, including 15 days of professional development per year, with pathways including master's programs and study placements.
- A flexible work policy including flexible start and finish times, compressed work weeks, part-time and casual roles, job sharing, hybrid work models and the possibility to purchase additional paid leave.
- Salary packaging for full-time, part-time and casual employees.
- Total Effective Package includes base salary, district allowance, superannuation, leave loading, and estimated tax saving from salary packaging options
Got you interested?
Don't meet all the role requirements, but think you'd be a great asset to our team? We'll never know unless you hit the Apply Now button.
For more information on this role contact our Senior System Administrator,
Trevor Osborne on 0455 556 293 or trevor.osborne@caac.org.au
Applications close when a suitable applicant is found.