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    • We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems.
    • View all Acira Consultancy Pty Ltd jobs - Greater Adelaide SA jobs - Customer Support Coordinator jobs in Greater Adelaide SA
    • Salary Search: ICT Customer Support Officer salaries in Greater Adelaide SA
    • Desktop support: 2 years (Preferred).
    • User Assistance: Guide employees through technical problems in person, over the phone, or via remote support tools.
    • Work within a team to support broad and varied systems from leading vendors.
    • Providing day-to-day ICT support across end-user computing, connectivity, and core…
  • This role primary responsibility will be as field engineer for project on client site around Melbourne, Australia. Collaboration with our specialist team to…
    • We are very passionate in providing high levels of service and delivery for our clients and have a extremely low case where they leave our company or change…
    • You’ll also play an important role in delivering technology initiatives across Warrigal, supporting system upgrades, new technology rollouts, site…
    • Comply with procedures and support the customers to meet its duties under the relevant safety and environmental legislation.
    • Working directly onsite with customers to support our managed services offering.
    • Solid knowledge and understanding of a typical network infrastructure including…
    • Melbourne | Hybrid - work from home ~90% of the time, with client visits and team catch-ups in Cremorne and on the Mornington Peninsula.
    • Escalate unresolved or complex issues to L3 support teams.
    • Provide technical support to end users (Onsite/Remote).
    • Valid Australian driver's license.
    • Providing general IT support to ensure smooth day-to-day operations.
    • This role can be flexible, with the option to work from home or attend on-site 1–2 days per…
    • Solid Microsoft 365 administration and support experience.
    • An IT Support Specialist to own frontline helpdesk support and grow into broader systems…
    • Experience in an IT support, service desk or customer service environment (or transferrable experience).
    • Document procedures, work instructions, standard device…
    • The role is a part-time (3 days a week) 3-month contract with possibility of extension, based on-site in Brisbane.
    • Hardware and software support, equipment set ups, and meeting room conference support.
    • In addition, you will provide 2nd level desktop support to members of our…

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Job Post Details

ICT Customer Support Officer - job post

Acira Consultancy Pty Ltd
Greater Adelaide SA
$90,000 - $120,000 a year - Full-time

Job details

Pay

  • $90,000 - $120,000 a year

Job type

  • Full-time

Location

Greater Adelaide SA

Benefits

Pulled from the full job description

  • Visa sponsorship

Full job description

313112 ICT Customer Support Officer

We are seeking an ICT customer support officer who is able to provide user support, training and guidance on computer systems. Diagnose and fix software and hardware issues, maintain network infrastructure and help users run applications smoothly.

Tasks include:

Provide solutions to problems through determining software and hardware requirements

Query response on software and hardware problems

Install and download appropriate software

Adapt exisiting programs to meet users’ requirements.

Design and maintain websites as well as implementing computer networks

Repairs equipment such as terminals, printer and modems

Assemble, instal, maintain and repair computer systems software and hardware including any related equipment

Salary 90 - 120K

Visa Sponsorship available

Location - Adelaide & Melbourne

Pay: $90,000.00 – $120,000.00 per year

Work Location: In person

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