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ICT Customer Support Officer
$75,000 - $95,000 a year
Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

$75,000 - $95,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Parental leave
Visa sponsorship
Maternity leave

Full job description

Pay: A$75,000.00-A$95,000.00 per year

To expand our team, Cyber Computer Recycling and Disposal Pty Ltd is seeking a qualified ICT Customer Support Officer. The successful candidate will provide day-to-day technical support to employees, maintain computer systems and networks, troubleshoot hardware and software issues, and assist with the reliable operation of the organisation's ICT environment.

Job Responsibilities:

- Providing technical support to hardware, software and operating system problems.

- Installing, configuring and maintaining computer hardware, software and peripheral equipment.

- Diagnosing and resolving computer and network problems.

- Assisting users with the operation and use of computer systems and applications.

- Installing and configuring network and communication equipment.

- Monitoring and maintaining computer systems and networks.

- Maintaining records of equipment, faults, repairs and technical support activities.

- Escalating complex technical problems to appropriate IT specialists.

- Assisting with system upgrades, software installations and routine maintenance.

- Providing advice and guidance to users regarding IT systems, applications and equipment.

Job Type: Full-time, Permanent

Benefits:

Maternity leave
Parental leave
Visa sponsorship

Work Location: In person

Pay: $75,000.00 – $95,000.00 per year

Benefits:

  • Maternity leave
  • Parental leave
  • Visa sponsorship

Work Location: In person

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