Ict in Education jobs

Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation.

Role highlights

• Contribute to NASA’s Deep Space Network by supporting critical ICT systems
• Join a skilled team supporting science and space missions at the Canberra Deep Space Communication Complex
• Join CSIRO – Australia’s National Science Agency!

About CSIRO

As Australia's national science agency, CSIRO is solving the greatest challenges through innovative science and technology. Many of our iconic innovations were once considered impossible until someone, just like you, joined us and took on the challenge.

Visit CSIRO.au and CDSCC for more information.

The opportunity

The Canberra Deep Space Communication Complex (CDSCC) supports ground-based spacecraft telecommunications as part of the international National Aeronautic Space Administration (NASA) Deep Space Network (DSN), under contractual arrangements between the NASA and Commonwealth Scientific Industrial Research Organisation (CSIRO).

Your high-level duties will include:

• Provide Level 1 ICT support and manage helpdesk requests.
• Deploy, configure and maintain desktop and laptop environments.
• Troubleshoot and resolve hardware, software and user issues, escalating when required.
• Support the administration and maintenance of ICT infrastructure and network-connected devices.
• Perform desktop imaging, software deployment, patching and system updates.
• Maintain ICT asset registers, system configurations and technical documentation.
• Collaborate with stakeholders to deliver secure, reliable and customer-focused ICT services in accordance with CSIRO policies and values.

Role particulars

Location: Tidbinbilla, ACT – Canberra Deep Space Communication Complex (CDSCC)

Salary: AU$93,814 to AU$113,819 pa, plus Tracking Station Allowance of $139.16 per week, plus 15.4% superannuation (also eligible for fleet transport to & from site within a defined Canberra region)

Tenure & work schedule: Indefinite, Full-time on a 9-day fortnightly schedule

Reference: 103586

As the successful candidate, you will bring:

Essential criteria

• A tertiary qualification in Information Technology or equivalent relevant experience in desktop/laptop administration and support.
• Demonstrated experience with and knowledge of Microsoft desktop/laptop maintenance in a domain environment.
• Demonstrated help desk or fault diagnosis experience within an enterprise environment.

• Demonstrated interpersonal skills necessary to support clients via in-person, phone or remote assistance tools to with desktop and/or mobile devices.

• Ability to work effectively as part of a diverse multi-skilled team.
• Demonstrated ability to write technical documentation.

Desirable

• Knowledge, Skills or experience with cybersecurity disciplines.

For full details about this role, and other criteria, please review the Position Description.

Not sure if you meet all the criteria?

While it is CSIRO policy that the successful candidate must meet all the essential criteria, there are many ways to demonstrate this. Don’t let the list discourage you. If you are unsure about applying, please reach out to the contact person in the Position Description.

Setting you up for success

We are committed to providing a recruitment process that is fair, equitable and accessible to everyone. We recognise that it may be helpful for us to adjust our process to make it equitable for your individual situation. Please contact Laura Mason via Careers.Online@csiro.au and let us know how we can support you.

Life at CSIRO and flexible work arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. We can discuss flexible work arrangements with you during the recruitment process. CSIRO also offers a range of leave entitlements, benefits and career development opportunities. To find out more, visit Careers at CSIRO.

Inclusion and belonging

Solving Australia's greatest challenges takes a diversity of minds and lived experiences. We know diverse teams are more effective and deliver more innovative outcomes. As an equal employment opportunity organisation, we are committed to creating diverse and inclusive teams where people feel they belong. We recognise true diversity encompasses all ages, abilities, cultures, faiths, levels of education, genders, sexualities, diversity of thought and much more. We focus on hiring people who share our values of People First, Further Together, Making it Real and Trusted.

CSIRO holds Gold Status for the Australian Workplace Equality Index for LGBTQIA+ inclusion, and a Science in Australia Gender Equity Bronze Award.

Eligibility

Australian Citizens who are able to meet the US Export Administration Regulation requirements (eligibility to be determined). Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Child safety

CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

How to apply

Please apply online and submit a CV and cover letter (maximum 2 pages) that demonstrate your motivation and ability to meet the selection criteria of this role.

Applications close

22 August 2026, 11:00pm AEST

We strongly encourage you to apply as early as possible as we will be reviewing applications as they are received.