Skip to main content
Post your resume and find your next job on Indeed!

Inbound Call Centre jobs

Sort by: -
    • Working within our inbound contact centre, you'll assist customers with a range of enquiries including account support, online banking access, technical…
    • View all Westpac jobs - Parramatta jobs - Business Banker jobs in Parramatta NSW
    • Salary Search: Inbound Business Banker (Contact Centre) salaries in Parramatta NSW
    • See popular questions & answers about Westpac
    • Responsible for managing the critical first contact with our patients through inbound calls, you will provide exceptional customer service booking patients for…
    • The Customer Support Specialist handles both inbound and outbound communications via phone and email and provides daily team support to ensure the smooth flow…
  • View similar jobs with this employer
    • Responsible for managing the critical first contact with our patients through inbound calls, you will provide exceptional customer service booking patients for…
    • Responsible for managing the critical first contact with our patients through inbound calls, you will provide exceptional customer service booking patients for…
  • View similar jobs with this employer
    • Manage inbound calls, emails, and web enquiries from healthcare professionals, patients, distributors, and Convatec employees.
    • Experience managing customer enquiries and conversations through inbound and outbound calls.
    • Communicating with customers through inbound and outbound calls,…
    • Making outbound retention calls, assisting members to renew their memberships.
    • Handling inbound customer enquiries in a professional , empathetic , and friendly…
    • Contribute to centre’s performance planning, coaching and mentoring programs.
    • Working in a high-volume contact centre environment, you serve as the first point…
    • Cultivate online sales via phone (inbound and outbound), chat, SMS and video appointments.
    • Experience in a customer service role in a high volume omnichannel…
    • Handle incoming phone calls and online enquiries with professionalism and empathy.
    • Previous experience in customer service, reception, or contact centre roles…
    • In this role, you’ll spend most of your day speaking with donors, managing a high volume of both inbound and outbound calls while providing heartfelt,…
    • ✅ Respond to inbound calls and email enquiries in a professional and timely manner.
    • ✔ Experience in a customer service, contact centre or other fast-paced…
    • Excellent customer service experience from a retail, hospitality or call centre background.
    • Respond to inbound customer enquiries in a timely, and professional…
    • The ideal candidate will have previous experience in an inbound role, possess accounting skills to complete supplier claim and ledger balancing, be flexible…

People also searched:

work from home
call centre
no experience
casual
part time
customer service representative
data entry
retail
administration assistant
call centre work from home

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Customer Service (Instore/ Online) - job post

Mobileciti
Lidcombe NSW 2141
$25 - $27 an hour - Part-time

Location

Lidcombe NSW 2141

Full job description

We are currently located in Lidcombe NSW 2141. We have over 20 years of experience in the mobile phone industry, specializing in online, retail and wholesale mobile phones and accessories. We have both retail and online stores. We are seeking an experienced & positive Customer Service Agent (Online/Instore) to join our team.

Main Job Tasks and Responsibilities

- Support to all general customer email /phone inquiries.
- Providing and maintaining friendly, helpful and professional customer service to customers at all times.
- Keeping records of customer interactions, processing customer accounts and filing documents
- Handling complaints, providing appropriate solutions and alternatives, follow up instore/marketplaces disputes
- Process customer orders/returns requests, identifying and fulfilling customer needs to achieve satisfaction
- Processing & assessment of return items and providing updates & outcomes to customers
- Other Ad-hoc tasks as assigned

Skills & Experience:

  • Minimum 2 years experience in a similar sales/customer service role in a fast paced/high volume retail environment.
  • A great eye for detail and store presentation.
  • A genuine focus and appreciation for quality service in retail.
  • Thorough and efficient, and operate well under pressure.
  • Excellent presentation and communication skills with a positive can-do attitude
  • Speak Fluent English. Knowing other language is a plus.
  • Flexible across a 7 day roster, a mix of weekdays and weekends required.

Job Type: Part-time

Pay: $25.00 – $27.00 per hour

Expected hours: 16 – 24 per week

Experience:

  • Inbound call centre: 1 year (Preferred)
  • Outbound call centre: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume