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Indian jobs in Cannington WA

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    • Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
    • View all Plum Benefits jobs - Success jobs
    • Salary Search: Full Time • On-Site salaries
    • Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across…
    • We serve a broad Indian menu featuring chaats, tandoor dishes, curries, biryanis, Indo-Chinese, oriental, south indian food, Dosa favorites, breads and desserts…
    • With many years of experience and as one of Australia’s largest pallet stockists, Indian Ocean Pallets is proud to offer affordable, reliable, and high-quality…
    • Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across…
    • Royal Rasoi Indian Restaurant is an established Indian restaurant located in East Victoria Park, specialising in authentic North Indian cuisine prepared using…
    • Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.
  • View similar jobs with this employer
    • Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.
  • View similar jobs with this employer
    • $79,499 – $80,000 per year + Super.
    • Join Our Hospitality Family as a Chef!
    • At our beloved busy restaurant Om Sweet & Curry House, we take immense pride in…
  • View similar jobs with this employer
    • $79,499 – $80,000 per year + Super.
    • Join Our Hospitality Family as a Chef!
    • At our beloved busy restaurant Om Sweet & Curry House, we take immense pride in…
    • Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across…
    • JUGNU CANNINGTON PTY LTD T/A AMRITSARI DHABA CANNINGTON.
    • $80,000 – $85,000 per annum + Superannuation.
    • Amritsari Dhaba Cannington is a well-established Indian…
    • Royal Rasoi Indian Restaurant is a well-established Indian restaurant in East Victoria Park, renowned for serving authentic North Indian cuisine.
    • Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.
  • View similar jobs with this employer
    • Royal Rasoi Indian Restaurant is a well-known full-service restaurant located in East Victoria Park, Western Australia specialising in authentic North Indian…

Job Post Details

Full Time • On-Site - job post

Plum Benefits
2.7 out of 5 stars
Success WA
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Rotating roster
  • Shift work

Location

Success WA

Full job description

About Plum

Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations.

Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance.

Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners.

About the role

We’re looking for exceptional Customer Support Executives to join our team across both voice and non-voice roles. If you have a track record of delivering high customer satisfaction and genuinely enjoy creating great experiences for customers, we want to hear from you.

You’ll need to be customer-centric, always ready to go above and beyond to resolve issues with empathy and efficiency. Whether you're speaking with customers or supporting them through written communication, you should be passionate about helping people, able to think on your feet, and confident in crafting creative solutions.

Role Responsibilities

  • Help employees and employers use their health insurance and health benefits in the most seamless way possible

  • Develop a deep level of understanding and knowledge of the entire product, systems and processes

  • Address queries regarding the product and service in a timely and accurate way via phone, email or chat

  • Meet the response time for queries in support

  • Coordinate with insurance partners for resolution/clarification if needed

  • Interact with internal and external teams to ensure the quick resolution of customer issues

  • Drive 100% customer retention by delivering an extraordinary experience

Role Requirements

  • 0-3 years of experience in customer service/support on voice/chat/email

  • Great command of English (both oral and written)

  • Ideally, worked in a fast-paced startup environment

Additional Info

  • It will be 5 days of onsite work.

  • Week-offs will be rotational.

  • It would be rotational shifts.

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